Gambling Surveillance Officers and Gambling Investigators
Tasks Include:
- Observe casino or casino hotel operations for irregular activities, such as cheating or theft by employees or patrons, using audio and video equipment and one-way mirrors.
- Report all violations and suspicious behaviors to supervisors, verbally or in writing.
- Monitor establishment activities to ensure adherence to all state gaming regulations and company policies and procedures.
- Act as oversight or security agents for management or customers.
- Supervise or train surveillance observers.
- Develop and maintain log of surveillance observations.
- Inspect and monitor audio or video surveillance equipment to ensure it is working appropriately.
- Review video surveillance footage.
The data sources for the information displayed here include: O*NET™; US Department of Labor (BLS); Virginia Workforce Connection. (Using onet28)
Projections Quick View:
Virginia: No Data
National: +8.4%
Education
High School Diploma
Job Zone:
Two: Some Preparation Needed
Income Range:
Moderately High ($36,000 - $49,999)
Median Earnings:
National
$35,970.00
State
No Data
Regional
Gambling Surveillance Officers and Gambling Investigators
Description
Career Cluster: | Law, Public Safety, Corrections & Security |
Observe gambling operation for irregular activities such as cheating or theft by either employees or patrons. Investigate potential threats to gambling assets such as money, chips, and gambling equipment. Act as oversight and security agent for management and customers.
The data sources for the information displayed here include: O*NET™. (Using onet28)
Gambling Surveillance Officers and Gambling Investigators
Education
Required Level of Education
- High School Diploma - or the equivalent (for example, GED) = 84.07%
- Post-Secondary Certificate - awarded for training completed after high school (for example, in agriculture or natural resources, computer services, personal or culinary services, engineering technologies, healthcare, construction trades, mechanic and repair technologies, or precision production) = 5.87%
- Associate's Degree (or other 2-year degree) = 5.10%
- Some College Courses = 2.72%
- Less than a High School Diploma = 2.24%
Related Work Experience
- None = 56.87%
- Over 6 months, up to and including 1 year = 19.46%
- Over 1 year, up to and including 2 years = 10.32%
- Over 6 years, up to and including 8 years = 5.10%
- Over 2 years, up to and including 4 years = 4.52%
- Over 3 months, up to and including 6 months = 2.24%
- Over 1 month, up to and including 3 months = 1.49%
On-Site or In-Plant Training
- Over 6 months, up to and including 1 year = 30.84%
- Over 1 month, up to and including 3 months = 27.10%
- None = 16.89%
- Over 3 months, up to and including 6 months = 13.92%
- Up to and including 1 month = 8.31%
- Over 1 year, up to and including 2 years = 2.94%
On-the-Job Training
- Over 1 month, up to and including 3 months = 32.76%
- Over 6 months, up to and including 1 year = 24.96%
- Over 3 months, up to and including 6 months = 22.52%
- Anything beyond short demonstration, up to and including 1 month = 16.81%
- Over 2 years, up to and including 4 years = 2.24%
- Over 1 year, up to and including 2 years = 0.70%
The data sources for the information displayed here include: O*NET™. (Using onet28)
Gambling Surveillance Officers and Gambling Investigators
Tasks
Core Tasks Include:
- Observe casino or casino hotel operations for irregular activities, such as cheating or theft by employees or patrons, using audio and video equipment and one-way mirrors.
- Report all violations and suspicious behaviors to supervisors, verbally or in writing.
- Monitor establishment activities to ensure adherence to all state gaming regulations and company policies and procedures.
- Act as oversight or security agents for management or customers.
- Supervise or train surveillance observers.
- Develop and maintain log of surveillance observations.
- Inspect and monitor audio or video surveillance equipment to ensure it is working appropriately.
- Review video surveillance footage.
The data sources for the information displayed here include: O*NET™. (Using onet28)
Gambling Surveillance Officers and Gambling Investigators
Knowledge
% | Subject | Description |
---|---|---|
81.75 | English Language | Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. |
76.00 | Public Safety and Security | Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions. |
66.75 | Computers and Electronics | Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. |
66.00 | Mathematics | Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. |
64.25 | Administrative | Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology. |
59.00 | Education and Training | Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. |
57.00 | Customer and Personal Service | Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. |
56.25 | Administration and Management | Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. |
The data sources for the information displayed here include: O*NET™. (Using onet28)
Gambling Surveillance Officers and Gambling Investigators
Skills
% | Subject | Description |
---|---|---|
78.00 | Monitoring | Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. |
68.75 | Critical Thinking | Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. |
65.50 | Speaking | Talking to others to convey information effectively. |
59.50 | Judgment and Decision Making | Considering the relative costs and benefits of potential actions to choose the most appropriate one. |
56.25 | Reading Comprehension | Understanding written sentences and paragraphs in work-related documents. |
56.25 | Active Listening | Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. |
53.00 | Writing | Communicating effectively in writing as appropriate for the needs of the audience. |
53.00 | Active Learning | Understanding the implications of new information for both current and future problem-solving and decision-making. |
53.00 | Social Perceptiveness | Being aware of others' reactions and understanding why they react as they do. |
50.00 | Instructing | Teaching others how to do something. |
50.00 | Complex Problem Solving | Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. |
The data sources for the information displayed here include: O*NET™. (Using onet28)
Gambling Surveillance Officers and Gambling Investigators
Abilities
% | Subject | Description |
---|---|---|
81.25 | Problem Sensitivity | The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem. |
75.00 | Selective Attention | The ability to concentrate on a task over a period of time without being distracted. |
75.00 | Far Vision | The ability to see details at a distance. |
72.00 | Oral Comprehension | The ability to listen to and understand information and ideas presented through spoken words and sentences. |
68.75 | Written Expression | The ability to communicate information and ideas in writing so others will understand. |
68.75 | Inductive Reasoning | The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). |
68.75 | Near Vision | The ability to see details at close range (within a few feet of the observer). |
65.50 | Oral Expression | The ability to communicate information and ideas in speaking so others will understand. |
65.50 | Flexibility of Closure | The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material. |
62.50 | Deductive Reasoning | The ability to apply general rules to specific problems to produce answers that make sense. |
59.50 | Perceptual Speed | The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object. |
56.25 | Speech Clarity | The ability to speak clearly so others can understand you. |
56.25 | Speech Recognition | The ability to identify and understand the speech of another person. |
53.00 | Written Comprehension | The ability to read and understand information and ideas presented in writing. |
53.00 | Information Ordering | The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). |
53.00 | Speed of Closure | The ability to quickly make sense of, combine, and organize information into meaningful patterns. |
53.00 | Time Sharing | The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources). |
The data sources for the information displayed here include: O*NET™. (Using onet28)
Gambling Surveillance Officers and Gambling Investigators
Work Activities
% | Subject | Description |
---|---|---|
94.50 | Documenting/Recording Information | Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form. |
90.50 | Working with Computers | Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. |
89.50 | Getting Information | Observing, receiving, and otherwise obtaining information from all relevant sources. |
89.50 | Monitoring Processes, Materials, or Surroundings | Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems. |
89.50 | Communicating with Supervisors, Peers, or Subordinates | Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. |
88.75 | Identifying Objects, Actions, and Events | Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events. |
84.50 | Updating and Using Relevant Knowledge | Keeping up-to-date technically and applying new knowledge to your job. |
81.25 | Evaluating Information to Determine Compliance with Standards | Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. |
80.50 | Making Decisions and Solving Problems | Analyzing information and evaluating results to choose the best solution and solve problems. |
77.25 | Processing Information | Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data. |
73.75 | Organizing, Planning, and Prioritizing Work | Developing specific goals and plans to prioritize, organize, and accomplish your work. |
72.75 | Judging the Qualities of Objects, Services, or People | Assessing the value, importance, or quality of things or people. |
71.25 | Analyzing Data or Information | Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. |
70.75 | Inspecting Equipment, Structures, or Materials | Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects. |
70.50 | Interpreting the Meaning of Information for Others | Translating or explaining what information means and how it can be used. |
68.50 | Training and Teaching Others | Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. |
65.00 | Establishing and Maintaining Interpersonal Relationships | Developing constructive and cooperative working relationships with others, and maintaining them over time. |
60.50 | Estimating the Quantifiable Characteristics of Products, Events, or Information | Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity. |
60.50 | Coaching and Developing Others | Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. |
59.50 | Communicating with People Outside the Organization | Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail. |
57.50 | Thinking Creatively | Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions. |
57.50 | Coordinating the Work and Activities of Others | Getting members of a group to work together to accomplish tasks. |
56.50 | Performing Administrative Activities | Performing day-to-day administrative tasks such as maintaining information files and processing paperwork. |
55.75 | Scheduling Work and Activities | Scheduling events, programs, and activities, as well as the work of others. |
53.25 | Developing Objectives and Strategies | Establishing long-range objectives and specifying the strategies and actions to achieve them. |
52.00 | Providing Consultation and Advice to Others | Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics. |
49.50 | Resolving Conflicts and Negotiating with Others | Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. |
The data sources for the information displayed here include: O*NET™. (Using onet28)
Gambling Surveillance Officers and Gambling Investigators
Work Styles
% | Subject | Description |
---|---|---|
89.50 | Integrity | Job requires being honest and ethical. |
86.75 | Cooperation | Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude. |
84.00 | Attention to Detail | Job requires being careful about detail and thorough in completing work tasks. |
80.75 | Stress Tolerance | Job requires accepting criticism and dealing calmly and effectively with high-stress situations. |
80.00 | Dependability | Job requires being reliable, responsible, and dependable, and fulfilling obligations. |
78.25 | Self-Control | Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations. |
71.25 | Concern for Others | Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job. |
70.50 | Adaptability/Flexibility | Job requires being open to change (positive or negative) and to considerable variety in the workplace. |
70.00 | Analytical Thinking | Job requires analyzing information and using logic to address work-related issues and problems. |
69.75 | Independence | Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done. |
69.25 | Initiative | Job requires a willingness to take on responsibilities and challenges. |
68.50 | Leadership | Job requires a willingness to lead, take charge, and offer opinions and direction. |
68.50 | Social Orientation | Job requires preferring to work with others rather than alone, and being personally connected with others on the job. |
65.50 | Persistence | Job requires persistence in the face of obstacles. |
62.50 | Achievement/Effort | Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks. |
The data sources for the information displayed here include: O*NET™. (Using onet28)
Gambling Surveillance Officers and Gambling Investigators
Work Values
% | Subject | Description |
---|---|---|
66.67 | Support | Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical. |
66.67 | Independence | Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy. |
50.00 | Achievement | Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement. |
The data sources for the information displayed here include: O*NET™. (Using onet28)
Gambling Surveillance Officers and Gambling Investigators
Work Context
% | Subject | Description |
---|---|---|
99.00 | Indoors, Environmentally Controlled | How often does this job require working indoors in environmentally controlled conditions? |
97.80 | Telephone | How often do you have telephone conversations in this job? |
96.60 | Importance of Being Exact or Accurate | How important is being very exact or highly accurate in performing this job? |
95.40 | Spend Time Sitting | How much does this job require sitting? |
94.00 | Face-to-Face Discussions | How often do you have to have face-to-face discussions with individuals or teams in this job? |
93.20 | Electronic Mail | How often do you use electronic mail in this job? |
93.00 | Contact With Others | How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it? |
92.40 | Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls | How much does this job require using your hands to handle, control, or feel objects, tools or controls? |
90.60 | Importance of Repeating Same Tasks | How important is repeating the same physical activities (e.g., key entry) or mental activities (e.g., checking entries in a ledger) over and over, without stopping, to performing this job? |
89.20 | Work With Work Group or Team | How important is it to work with others in a group or team in this job? |
88.80 | Frequency of Decision Making | How frequently is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization? |
88.80 | Impact of Decisions on Co-workers or Company Results | What results do your decisions usually have on other people or the image or reputation or financial resources of your employer? |
87.80 | Freedom to Make Decisions | How much decision making freedom, without supervision, does the job offer? |
82.00 | Physical Proximity | To what extent does this job require the worker to perform job tasks in close physical proximity to other people? |
79.40 | Structured versus Unstructured Work | To what extent is this job structured for the worker, rather than allowing the worker to determine tasks, priorities, and goals? |
77.40 | Frequency of Conflict Situations | How often are there conflict situations the employee has to face in this job? |
75.00 | Coordinate or Lead Others | How important is it to coordinate or lead others in accomplishing work activities in this job? |
73.20 | Letters and Memos | How often does the job require written letters and memos? |
72.60 | Consequence of Error | How serious would the result usually be if the worker made a mistake that was not readily correctable? |
68.60 | Spend Time Making Repetitive Motions | How much does this job require making repetitive motions? |
68.40 | Sounds, Noise Levels Are Distracting or Uncomfortable | How often does this job require working exposed to sounds and noise levels that are distracting or uncomfortable? |
68.20 | Responsibility for Outcomes and Results | How responsible is the worker for work outcomes and results of other workers? |
68.00 | Responsible for Others' Health and Safety | How much responsibility is there for the health and safety of others in this job? |
66.40 | Deal With External Customers | How important is it to work with external customers or the public in this job? |
62.80 | Time Pressure | How often does this job require the worker to meet strict deadlines? |
59.40 | Deal With Unpleasant or Angry People | How frequently does the worker have to deal with unpleasant, angry, or discourteous individuals as part of the job requirements? |
54.80 | Exposed to Contaminants | How often does this job require working exposed to contaminants (such as pollutants, gases, dust or odors)? |
51.20 | Level of Competition | To what extent does this job require the worker to compete or to be aware of competitive pressures? |
The data sources for the information displayed here include: O*NET™. (Using onet28)
Gambling Surveillance Officers and Gambling Investigators
Job Zone Two: Some Preparation Needed
- Overall Experience
- Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
- Job Training
- Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
- Examples
- These occupations often involve using your knowledge and skills to help others. Examples include orderlies, counter and rental clerks, customer service representatives, security guards, upholsterers, tellers, and dental laboratory technicians.
- Education
- These occupations usually require a high school diploma.
The data sources for the information displayed here include: O*NET™. (Using onet28)
Gambling Surveillance Officers and Gambling Investigators
Earnings Benefits*
Region | Entry Level | Median | Experienced |
---|---|---|---|
United States | $27,400.00 | $35,970.00 | $44,630.00 |
Virginia | No Data | No Data | No Data |
Region | Entry Level | Median | Experienced |
Alexandria/Arlington | No Data | No Data | No Data |
Bay Consortium | No Data | No Data | No Data |
Capital Region Workforce Partnership | No Data | No Data | No Data |
Central VA/Region2000 | No Data | No Data | No Data |
Crater Area | No Data | No Data | No Data |
Greater Peninsula | No Data | No Data | No Data |
Hampton Roads | No Data | No Data | No Data |
New River/Mt. Rogers | No Data | No Data | No Data |
Northern Virginia | No Data | No Data | No Data |
Piedmont Workforce | No Data | No Data | No Data |
Shenandoah Valley | No Data | No Data | No Data |
South Central | No Data | No Data | No Data |
Southwestern Virginia | No Data | No Data | No Data |
West Piedmont | No Data | No Data | No Data |
Western Virginia | No Data | No Data | No Data |
* Earnings Calculations:
Regional Earnings:
Entry = Annual mean of the lower 1/3 wage distribution;
Experienced = Annual mean of the upper 2/3 wage distribution.
National and State Earnings:
Entry = Annual 10th percentile wage;
Experienced = Annual 75th percentile wage.
The data sources for the information displayed here include: US Department of Labor (BLS); Virginia Workforce Connection. (Using onet28)
Gambling Surveillance Officers and Gambling Investigators
Employment Projections
Current | Projected | % Change | |
---|---|---|---|
United States | 9,500 | 10,300 | +8.4% |
Virginia | No Data | No Data | No Data |
Region | Current* | Projected | % Change |
Alexandria/Arlington | No Data | No Data | No Data |
Bay Consortium | No Data | No Data | No Data |
Capital Region Workforce Partnership | No Data | No Data | No Data |
Central VA/Region2000 | No Data | No Data | No Data |
Crater Area | No Data | No Data | No Data |
Greater Peninsula | No Data | No Data | No Data |
Hampton Roads | No Data | No Data | No Data |
New River/Mt. Rogers | No Data | No Data | No Data |
Northern Virginia | No Data | No Data | No Data |
Piedmont Workforce | No Data | No Data | No Data |
Shenandoah Valley | No Data | No Data | No Data |
South Central | No Data | No Data | No Data |
Southwestern Virginia | No Data | No Data | No Data |
West Piedmont | No Data | No Data | No Data |
Western Virginia | No Data | No Data | No Data |
The data sources for the information displayed here include: US Department of Labor (BLS); Virginia Workforce Connection. (Using onet28)
Gambling Surveillance Officers and Gambling Investigators
Related Occupations
Related Occupations
The related occupations here have similar general capabilities and interests; career explorers may also be interested in the related occupations:- Security Management Specialists
- Security Managers
- First-Line Supervisors of Security Workers
- Digital Forensics Analysts
- First-Line Supervisors of Gambling Services Workers
- Private Detectives and Investigators
- Retail Loss Prevention Specialists
- Gambling Managers
- Detectives and Criminal Investigators
- Camera Operators, Television, Video, and Film
- Information Security Analysts
- Information Security Engineers
- Penetration Testers
- Intelligence Analysts
- Compliance Managers
- Computer Network Support Specialists
- Telecommunications Equipment Installers and Repairers, Except Line Installers
- Document Management Specialists
- Computer and Information Systems Managers
- Audiovisual Equipment Installers and Repairers
Careers in Security & Protective Services Pathway:
- Bailiffs
- Crossing Guards and Flaggers
- First-Line Supervisors of Protective Service Workers, All Other
- First-Line Supervisors of Security Workers
- Gambling Surveillance Officers and Gambling Investigators
- Lifeguards, Ski Patrol, and Other Recreational Protective Service Workers
- Protective Service Workers, All Other
- Retail Loss Prevention Specialists
- School Bus Monitors
- Security Guards
The data sources for the information displayed here include: O*NET™. (Using onet28)
Gambling Surveillance Officers and Gambling Investigators
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Overview
Occupations
The data sources for the information displayed here include: New York State Department of Labor; New Jersey Department of Labor; California Occupational Information Coordinating Committee; CareerOneStop. (Using onet28)
Gambling Surveillance Officers and Gambling Investigators
Proficiency Ratings
These proficiencies are scored on a scale from 1 to 5 with 1 being not
important to the job and 5 being extremely important to the job.
The data sources for the information displayed here include: O*NET™. (Using onet28)
Gambling Surveillance Officers and Gambling Investigators
Titles
- Agent
- Casino Enforcement Agent
- Casino Investigator
- Casino Surveillance Officer
- Casino Worker
- Compliance Officer
- Gambling Monitor
- Gaming Commissioner
- Gaming Investigator
- Gaming Surveillance Observer
- Investigator
- Observer
- Security Guard
- Security Officer
- Surveillance Agent
- Surveillance Director
- Surveillance Dual-Rate Officer
- Surveillance Inspector
- Surveillance Investigator
- Surveillance Manager
- Surveillance Monitor
- Surveillance Observer
- Surveillance Officer
- Surveillance Operator
- Surveillance Supervisor
- Surveillance System Monitor
- Surveillance Technician
The data sources for the information displayed here include: O*NET™. (Using onet28)
Gambling Surveillance Officers and Gambling Investigators
Related Schools
- Danville Community College
The data sources for the information displayed here include: O*NET™. (Using onet28)