First-Line Supervisors of Housekeeping and Janitorial Workers

Directly supervise and coordinate work activities of cleaning personnel in hotels, hospitals, offices, and other establishments.

Tasks Include:

Direct activities for stopping the spread of infections in facilities, such as hospitals.
Inspect work performed to ensure that it meets specifications and established standards.
Plan and prepare employee work schedules.
Perform or assist with cleaning duties as necessary.
Investigate complaints about service and equipment, and take corrective action.
Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner.
Inspect and evaluate the physical condition of facilities to determine the type of work required.
Select the most suitable cleaning materials for different types of linens, furniture, flooring, and surfaces.
Instruct staff in work policies and procedures, and the use and maintenance of equipment.
Issue supplies and equipment to workers.
Forecast necessary levels of staffing and stock at different times to facilitate effective scheduling and ordering.

The data sources for the information displayed here include: O*NET™; US Department of Labor (BLS); Virginia Workforce Connection. (Using onet291)

Projections Quick View:

Virginia: +3.1%

National: +4.0%

Education

High School Diploma

Job Zone:

Two: Some Preparation Needed

Income Range:

Moderately High ($36,000 - $49,999)

Median Earnings:

National

$46,650.00

State

$45,950.00

Regional

First-Line Supervisors of Housekeeping and Janitorial Workers

Description

Career Cluster:

Hospitality & Tourism

Directly supervise and coordinate work activities of cleaning personnel in hotels, hospitals, offices, and other establishments.

The data sources for the information displayed here include: O*NET™. (Using onet291)

First-Line Supervisors of Housekeeping and Janitorial Workers

Education

Required Level of Education

High School Diploma - or the equivalent (for example, GED) = 43.26%
Some College Courses = 19.19%
Associate's Degree (or other 2-year degree) = 14.45%
Bachelor's Degree = 12.25%
Post-Secondary Certificate - awarded for training completed after high school (for example, in agriculture or natural resources, computer services, personal or culinary services, engineering technologies, healthcare, construction trades, mechanic and repair technologies, or precision production) = 7.78%
Less than a High School Diploma = 3.07%

Related Work Experience

Over 1 year, up to and including 2 years = 35.56%
None = 18.19%
Over 2 years, up to and including 4 years = 16.85%
Over 3 months, up to and including 6 months = 16.64%
Over 6 months, up to and including 1 year = 8.47%
Over 4 years, up to and including 6 years = 2.02%
Over 8 years, up to and including 10 years = 1.18%
Up to and including 1 month = 1.09%

On-Site or In-Plant Training

Over 3 months, up to and including 6 months = 34.03%
Up to and including 1 month = 17.74%
Over 1 month, up to and including 3 months = 13.70%
None = 11.92%
Over 2 years, up to and including 4 years = 11.32%
Over 6 months, up to and including 1 year = 10.11%
Over 1 year, up to and including 2 years = 1.18%

On-the-Job Training

Over 3 months, up to and including 6 months = 28.10%
Over 1 month, up to and including 3 months = 26.52%
None or short demonstration = 15.06%
Anything beyond short demonstration, up to and including 1 month = 14.59%
Over 1 year, up to and including 2 years = 11.30%
Over 2 years, up to and including 4 years = 4.43%

The data sources for the information displayed here include: O*NET™. (Using onet291)

First-Line Supervisors of Housekeeping and Janitorial Workers

Tasks

Core Tasks Include:

Direct activities for stopping the spread of infections in facilities, such as hospitals.
Inspect work performed to ensure that it meets specifications and established standards.
Plan and prepare employee work schedules.
Perform or assist with cleaning duties as necessary.
Investigate complaints about service and equipment, and take corrective action.
Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner.
Inspect and evaluate the physical condition of facilities to determine the type of work required.
Select the most suitable cleaning materials for different types of linens, furniture, flooring, and surfaces.
Instruct staff in work policies and procedures, and the use and maintenance of equipment.
Issue supplies and equipment to workers.
Forecast necessary levels of staffing and stock at different times to facilitate effective scheduling and ordering.
Inventory stock to ensure that supplies and equipment are available in adequate amounts.
Evaluate employee performance and recommend personnel actions, such as promotions, transfers, and dismissals.
Confer with staff to resolve performance and personnel problems, and to discuss company policies.
Establish and implement operational standards and procedures for the departments supervised.
Recommend or arrange for additional services, such as painting, repair work, renovations, and the replacement of furnishings and equipment.
Select and order or purchase new equipment, supplies, or furnishings.
Recommend changes that could improve service and increase operational efficiency.
Maintain required records of work hours, budgets, payrolls, and other information.
Supervise in-house services, such as laundries, maintenance and repair, dry cleaning, or valet services.
Advise managers, desk clerks, or admitting personnel of rooms ready for occupancy.
Prepare reports on activity, personnel, and information, such as occupancy, hours worked, facility usage, work performed, and departmental expenses.
Check and maintain equipment to ensure that it is in working order.

Supplemental Tasks Include:

Screen job applicants, and hire new employees.
Perform financial tasks, such as estimating costs and preparing and managing budgets.
Perform grounds maintenance tasks, such as removing snow and mowing the lawn.

The data sources for the information displayed here include: O*NET™. (Using onet291)

First-Line Supervisors of Housekeeping and Janitorial Workers

Tools and Technology

Tools Include:

Alarm systems (Building alarm systems)
Carpet cleaning equipment (Carpet shampooers)
Carpet cleaning equipment (Carpet steamers)
Cleaning scrapers
Desktop computers
Masks or accessories (Dust masks)
Dust mops
Ironing machines or presses (Flatwork ironers)
Floor polishers (Floor burnishers)
Floor polishers (Floor polishing machines)
Floor scrubbers (Floor scrubbing machines)
Clothes dryers (Industrial dryers)
Sewing machines (Industrial sewing machines)
Vacuum cleaners (Industrial vacuum cleaners)
Laundry type washing machines (Light commercial washing machines)
Mop wringer (Mop wringers)
Special purpose telephones (Multi-line telephone systems)
Personal computers
Floor polishers (Power floor buffers)
Floor washing machine (Powered floor washers)
Pressure or steam cleaners (Pressure washers)
Facial shields (Protective face shields)
Brooms (Push brooms)
Protective gloves (Rubber gloves)
Goggles (Safety goggles)
Hand sprayers (Spray bottles)
Squeegees or washers (Squeegees)
Steam pressing machines (Steam pressers)
Steam autoclaves or sterilizers (Steam-operated sterilizers)
Ladders (Step ladders)
Laundry type washing machines (Washer extractors)
Wet mops
Wet or dry combination vacuum cleaners (Wet-dry vacuums)

Technologies Include:

Data base user interface and query software

Data entry software
Microsoft Access

Electronic mail software

Email software
Microsoft Outlook

Facilities management software

Computerized maintenance management system CMMS software

Inventory management software

Inventory tracking software

Materials requirements planning logistics and supply chain software

Computerized bed control system software

Office suite software

Microsoft Office software

Presentation software

Microsoft PowerPoint

Project management software

Microsoft Project

Spreadsheet software

Microsoft Excel

Word processing software

Microsoft Word

The data sources for the information displayed here include: O*NET™. (Using onet291)

First-Line Supervisors of Housekeeping and Janitorial Workers

Knowledge

%	Subject	Description
85.25	Customer and Personal Service	Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
73.25	English Language	Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
67.25	Administration and Management	Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
58.75	Education and Training	Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
57.25	Public Safety and Security	Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
54.75	Personnel and Human Resources	Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
52.75	Administrative	Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

The data sources for the information displayed here include: O*NET™. (Using onet291)

First-Line Supervisors of Housekeeping and Janitorial Workers

Skills

%	Subject	Description
59.50	Management of Personnel Resources	Motivating, developing, and directing people as they work, identifying the best people for the job.
56.25	Time Management	Managing one's own time and the time of others.
56.25	Speaking	Talking to others to convey information effectively.
56.25	Monitoring	Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
56.25	Coordination	Adjusting actions in relation to others' actions.
53.00	Active Listening	Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
53.00	Complex Problem Solving	Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
53.00	Instructing	Teaching others how to do something.
53.00	Critical Thinking	Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
53.00	Service Orientation	Actively looking for ways to help people.
53.00	Learning Strategies	Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
53.00	Social Perceptiveness	Being aware of others' reactions and understanding why they react as they do.
50.00	Negotiation	Bringing others together and trying to reconcile differences.
50.00	Reading Comprehension	Understanding written sentences and paragraphs in work-related documents.
50.00	Quality Control Analysis	Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
50.00	Judgment and Decision Making	Considering the relative costs and benefits of potential actions to choose the most appropriate one.

The data sources for the information displayed here include: O*NET™. (Using onet291)

First-Line Supervisors of Housekeeping and Janitorial Workers

Abilities

%	Subject	Description
72.00	Oral Expression	The ability to communicate information and ideas in speaking so others will understand.
65.50	Oral Comprehension	The ability to listen to and understand information and ideas presented through spoken words and sentences.
56.25	Near Vision	The ability to see details at close range (within a few feet of the observer).
56.25	Speech Recognition	The ability to identify and understand the speech of another person.
56.25	Information Ordering	The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
56.25	Speech Clarity	The ability to speak clearly so others can understand you.
56.25	Problem Sensitivity	The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
53.00	Deductive Reasoning	The ability to apply general rules to specific problems to produce answers that make sense.
53.00	Category Flexibility	The ability to generate or use different sets of rules for combining or grouping things in different ways.
50.00	Written Comprehension	The ability to read and understand information and ideas presented in writing.
50.00	Written Expression	The ability to communicate information and ideas in writing so others will understand.
50.00	Inductive Reasoning	The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
50.00	Manual Dexterity	The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
50.00	Far Vision	The ability to see details at a distance.

The data sources for the information displayed here include: O*NET™. (Using onet291)

First-Line Supervisors of Housekeeping and Janitorial Workers

Work Activities

%	Subject	Description
88.75	Communicating with Supervisors, Peers, or Subordinates	Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
86.00	Coordinating the Work and Activities of Others	Getting members of a group to work together to accomplish tasks.
84.25	Inspecting Equipment, Structures, or Materials	Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
84.25	Guiding, Directing, and Motivating Subordinates	Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
81.75	Training and Teaching Others	Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
80.00	Getting Information	Observing, receiving, and otherwise obtaining information from all relevant sources.
79.75	Coaching and Developing Others	Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
78.25	Assisting and Caring for Others	Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
77.75	Making Decisions and Solving Problems	Analyzing information and evaluating results to choose the best solution and solve problems.
77.25	Developing and Building Teams	Encouraging and building mutual trust, respect, and cooperation among team members.
76.50	Establishing and Maintaining Interpersonal Relationships	Developing constructive and cooperative working relationships with others, and maintaining them over time.
76.00	Monitoring and Controlling Resources	Monitoring and controlling resources and overseeing the spending of money.
72.75	Scheduling Work and Activities	Scheduling events, programs, and activities, as well as the work of others.
72.25	Organizing, Planning, and Prioritizing Work	Developing specific goals and plans to prioritize, organize, and accomplish your work.
71.25	Identifying Objects, Actions, and Events	Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
71.00	Performing Administrative Activities	Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
70.00	Interpreting the Meaning of Information for Others	Translating or explaining what information means and how it can be used.
69.50	Resolving Conflicts and Negotiating with Others	Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
69.25	Evaluating Information to Determine Compliance with Standards	Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
68.50	Updating and Using Relevant Knowledge	Keeping up-to-date technically and applying new knowledge to your job.
68.50	Working with Computers	Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
68.25	Monitoring Processes, Materials, or Surroundings	Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
67.25	Performing for or Working Directly with the Public	Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
66.75	Staffing Organizational Units	Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.
66.00	Handling and Moving Objects	Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
65.25	Processing Information	Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
64.75	Providing Consultation and Advice to Others	Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.
63.75	Judging the Qualities of Objects, Services, or People	Assessing the value, importance, or quality of things or people.
62.75	Performing General Physical Activities	Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials.
61.75	Documenting/Recording Information	Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
61.00	Estimating the Quantifiable Characteristics of Products, Events, or Information	Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.
59.00	Developing Objectives and Strategies	Establishing long-range objectives and specifying the strategies and actions to achieve them.
58.00	Selling or Influencing Others	Convincing others to buy merchandise/goods or to otherwise change their minds or actions.
57.00	Thinking Creatively	Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
56.00	Analyzing Data or Information	Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
56.00	Controlling Machines and Processes	Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).
51.25	Repairing and Maintaining Electronic Equipment	Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles.

The data sources for the information displayed here include: O*NET™. (Using onet291)

First-Line Supervisors of Housekeeping and Janitorial Workers

Work Styles

%	Subject	Description
88.00	Self-Control	Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
87.50	Leadership	Job requires a willingness to lead, take charge, and offer opinions and direction.
86.75	Attention to Detail	Job requires being careful about detail and thorough in completing work tasks.
86.50	Dependability	Job requires being reliable, responsible, and dependable, and fulfilling obligations.
86.50	Integrity	Job requires being honest and ethical.
86.25	Cooperation	Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
81.50	Concern for Others	Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
81.50	Social Orientation	Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
79.75	Stress Tolerance	Job requires accepting criticism and dealing calmly and effectively with high-stress situations.
77.75	Adaptability/Flexibility	Job requires being open to change (positive or negative) and to considerable variety in the workplace.
75.25	Persistence	Job requires persistence in the face of obstacles.
74.00	Initiative	Job requires a willingness to take on responsibilities and challenges.
73.25	Achievement/Effort	Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
73.25	Independence	Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
66.25	Analytical Thinking	Job requires analyzing information and using logic to address work-related issues and problems.
64.50	Innovation	Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.

The data sources for the information displayed here include: O*NET™. (Using onet291)

First-Line Supervisors of Housekeeping and Janitorial Workers

Work Values

%	Subject	Description
77.83	Independence	Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
66.67	Support	Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

The data sources for the information displayed here include: O*NET™. (Using onet291)

First-Line Supervisors of Housekeeping and Janitorial Workers

Work Context

%	Subject	Description
96.20	Face-to-Face Discussions	How often do you have to have face-to-face discussions with individuals or teams in this job?
92.40	Work With Work Group or Team	How important is it to work with others in a group or team in this job?
92.20	Electronic Mail	How often do you use electronic mail in this job?
91.80	Indoors, Environmentally Controlled	How often does this job require working indoors in environmentally controlled conditions?
90.80	Telephone	How often do you have telephone conversations in this job?
90.40	Responsibility for Outcomes and Results	How responsible is the worker for work outcomes and results of other workers?
89.00	Contact With Others	How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?
87.20	Time Pressure	How often does this job require the worker to meet strict deadlines?
86.60	Responsible for Others' Health and Safety	How much responsibility is there for the health and safety of others in this job?
81.40	Coordinate or Lead Others	How important is it to coordinate or lead others in accomplishing work activities in this job?
80.20	Importance of Being Exact or Accurate	How important is being very exact or highly accurate in performing this job?
75.60	Impact of Decisions on Co-workers or Company Results	What results do your decisions usually have on other people or the image or reputation or financial resources of your employer?
75.20	Spend Time Standing	How much does this job require standing?
75.20	Structured versus Unstructured Work	To what extent is this job structured for the worker, rather than allowing the worker to determine tasks, priorities, and goals?
75.00	Frequency of Decision Making	How frequently is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization?
74.00	Spend Time Walking and Running	How much does this job require walking and running?
72.60	Freedom to Make Decisions	How much decision making freedom, without supervision, does the job offer?
69.20	Sounds, Noise Levels Are Distracting or Uncomfortable	How often does this job require working exposed to sounds and noise levels that are distracting or uncomfortable?
68.60	Importance of Repeating Same Tasks	How important is repeating the same physical activities (e.g., key entry) or mental activities (e.g., checking entries in a ledger) over and over, without stopping, to performing this job?
67.80	Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets	How much does this job require wearing common protective or safety equipment such as safety shoes, glasses, gloves, hard hats or life jackets?
66.60	Spend Time Making Repetitive Motions	How much does this job require making repetitive motions?
66.00	Exposed to Hazardous Conditions	How often does this job require exposure to hazardous conditions?
64.80	Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls	How much does this job require using your hands to handle, control, or feel objects, tools or controls?
63.80	Frequency of Conflict Situations	How often are there conflict situations the employee has to face in this job?
62.80	Spend Time Bending or Twisting the Body	How much does this job require bending or twisting your body?
61.60	Deal With External Customers	How important is it to work with external customers or the public in this job?
61.40	Physical Proximity	To what extent does this job require the worker to perform job tasks in close physical proximity to other people?
61.20	Letters and Memos	How often does the job require written letters and memos?
60.00	Public Speaking	How often do you have to perform public speaking in this job?
60.00	Level of Competition	To what extent does this job require the worker to compete or to be aware of competitive pressures?
58.20	Exposed to Contaminants	How often does this job require working exposed to contaminants (such as pollutants, gases, dust or odors)?
57.40	Consequence of Error	How serious would the result usually be if the worker made a mistake that was not readily correctable?
57.20	Spend Time Kneeling, Crouching, Stooping, or Crawling	How much does this job require kneeling, crouching, stooping or crawling?
56.40	Exposed to Disease or Infections	How often does this job require exposure to disease/infections?

The data sources for the information displayed here include: O*NET™. (Using onet291)

First-Line Supervisors of Housekeeping and Janitorial Workers

Job Zone Two: Some Preparation Needed

Overall Experience
- Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
Job Training
- Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
Examples
- These occupations often involve using your knowledge and skills to help others. Examples include orderlies, counter and rental clerks, customer service representatives, security guards, upholsterers, tellers, and dental laboratory technicians.
Education
- These occupations usually require a high school diploma.

The data sources for the information displayed here include: O*NET™. (Using onet291)

First-Line Supervisors of Housekeeping and Janitorial Workers

Earnings Benefits*

Region	Entry Level	Median	Experienced
United States	$33,060.00	$46,650.00	$59,290.00
Virginia	$31,100.00	$45,950.00	$57,400.00

Region	Entry Level	Median	Experienced
Alexandria/Arlington	$37,470.00	$54,050.00	$62,880.00
Bay Consortium	$34,060.00	$44,440.00	$55,470.00
Capital Region Workforce Partnership	$33,050.00	$44,110.00	$53,200.00
Central VA/Region2000	$30,540.00	$40,690.00	$49,260.00
Crater Area	$31,770.00	$42,710.00	$51,840.00
Greater Peninsula	No Data	No Data	No Data
Hampton Roads	$32,170.00	$42,640.00	$51,930.00
New River/Mt. Rogers	$30,880.00	$44,110.00	$50,080.00
Northern Virginia	$37,320.00	$50,960.00	$61,450.00
Piedmont Workforce	$35,080.00	$46,590.00	$55,080.00
Shenandoah Valley	$32,270.00	$44,770.00	$49,750.00
South Central	$29,670.00	$38,580.00	$52,510.00
Southwestern Virginia	$29,260.00	$37,460.00	$43,970.00
West Piedmont	$31,150.00	$36,500.00	$46,620.00
Western Virginia	$31,020.00	$45,410.00	$52,680.00

* Earnings Calculations:

Regional Earnings:
   Entry = Annual mean of the lower 1/3 wage distribution;
   Experienced = Annual mean of the upper 2/3 wage distribution.

National and State Earnings:
   Entry = Annual 10th percentile wage;
   Experienced = Annual 75th percentile wage.

The data sources for the information displayed here include: US Department of Labor (BLS); Virginia Workforce Connection. (Using onet291)

First-Line Supervisors of Housekeeping and Janitorial Workers

Employment Projections

USA: 2023-2033

Virginia: 2022-2032

Regions: 2020-2030

	Current	Projected	% Change
United States	241,600	251,400	+4.0%
Virginia	7,526	7,759	+3.1%

Region	Current*	Projected	% Change
Alexandria/Arlington	346	404	+16.8%
Bay Consortium	418	442	+5.7%
Capital Region Workforce Partnership	1,269	1,303	+2.7%
Central VA/Region2000	100	103	+3.0%
Crater Area	117	117	+0.0%
Greater Peninsula	377	393	+4.2%
Hampton Roads	835	899	+7.7%
New River/Mt. Rogers	233	230	-1.3%
Northern Virginia	2,100	2,273	+8.2%
Piedmont Workforce	318	318	+0.0%
Shenandoah Valley	325	349	+7.4%
South Central	307	280	-8.8%
Southwestern Virginia	No Data	No Data	No Data
West Piedmont	108	105	-2.8%
Western Virginia	259	262	+1.2%

* - Estimated

The data sources for the information displayed here include: US Department of Labor (BLS); Virginia Workforce Connection. (Using onet291)

First-Line Supervisors of Housekeeping and Janitorial Workers

Related Occupations

The related occupations here have similar general capabilities and interests; career explorers may also be interested in the related occupations:

Careers in Lodging Pathway:

The data sources for the information displayed here include: O*NET™. (Using onet291)

First-Line Supervisors of Housekeeping and Janitorial Workers

View Videos

CareerOneStop Video

View Video & Transcript on CareerOneStop

CareerOneStop Hospitality & Tourism Videos
Overview
Occupations

The data sources for the information displayed here include: New York State Department of Labor; New Jersey Department of Labor; California Occupational Information Coordinating Committee; CareerOneStop. (Using onet291)

First-Line Supervisors of Housekeeping and Janitorial Workers

Military Training

The following military job classifications are available for this occupation:

Other Services, General

The data sources for the information displayed here include: Defense Manpower Data Center. (Using onet291)

First-Line Supervisors of Housekeeping and Janitorial Workers

Proficiency Ratings

These proficiencies are scored on a scale from 1 to 5 with 1 being not
important to the job and 5 being extremely important to the job.

Proficiency	Rating
Communicating with Supervisors, Peers, or Subordinates	4.5
Coordinating the Work and Activities of Others	4.5
Inspecting Equipment, Structures, or Materials	4.5
Guiding, Directing, and Motivating Subordinates	4.5
Training and Teaching Others	4.5
Getting Information	4.0
Coaching and Developing Others	4.0
Assisting and Caring for Others	4.0
Making Decisions and Solving Problems	4.0
Developing and Building Teams	4.0
Establishing and Maintaining Interpersonal Relationships	4.0
Monitoring and Controlling Resources	4.0
Scheduling Work and Activities	4.0
Organizing, Planning, and Prioritizing Work	4.0
Identifying Objects, Actions, and Events	4.0
Performing Administrative Activities	4.0
Interpreting the Meaning of Information for Others	4.0
Resolving Conflicts and Negotiating with Others	4.0
Evaluating Information to Determine Compliance with Standards	4.0
Updating and Using Relevant Knowledge	3.5
Working with Computers	3.5
Monitoring Processes, Materials, or Surroundings	3.5
Performing for or Working Directly with the Public	3.5
Staffing Organizational Units	3.5
Handling and Moving Objects	3.5
Processing Information	3.5
Providing Consultation and Advice to Others	3.5
Judging the Qualities of Objects, Services, or People	3.5
Performing General Physical Activities	3.5
Documenting/Recording Information	3.5
Estimating the Quantifiable Characteristics of Products, Events, or Information	3.5
Developing Objectives and Strategies	3.5
Selling or Influencing Others	3.5
Thinking Creatively	3.5
Analyzing Data or Information	3.0
Controlling Machines and Processes	3.0
Repairing and Maintaining Electronic Equipment	3.0
Repairing and Maintaining Mechanical Equipment	3.0
Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment	2.5
Operating Vehicles, Mechanized Devices, or Equipment	2.5
Communicating with People Outside the Organization	2.5

The data sources for the information displayed here include: O*NET™. (Using onet291)

First-Line Supervisors of Housekeeping and Janitorial Workers

Titles

Building Cleaning Supervisor
Building Maintenance Supervisor
Building Services Supervisor
Building Superintendent, Cleaning, Painting, Maintenance
Building Superintendent, Custodian, Janitor, Maintenance
Building Supervisor
Buildings and Grounds Coordinator
Buildings and Grounds Director
Buildings and Grounds Superintendent
Buildings and Grounds Supervisor
Butler
Cleaning Staff Supervisor
Cleaning Supervisor
Custodial Foreman
Custodial Supervisor
Custodian
Custodian Supervisor
Environmental Services Coordinator
Environmental Services Director
Environmental Services Supervisor (EVS)
Executive Housekeeper
Facilities and Grounds Director
Facilities Maintenance Manager
Facilities Manager
Facility Supervisor
Head Cleaning Porter
Head Custodian
Head Housekeeper
Head of Maintenance
Head School Custodian
Home Housekeeper
Home Restoration Service Supervisor
Hotel or Motel Cleaning Supervisor
Hotel or Motel Room Service Supervisor
House Cleaner Supervisor
House Superintendent
Household Manager
Housekeeper
Housekeeper Supervisor
Housekeeping Coordinator
Housekeeping Director
Housekeeping Manager
Housekeeping Supervisor
Housekeeping/Laundry Supervisor
Janitor Supervisor
Janitorial Services Supervisor
Janitorial Supervisor
Lead Custodian
Linen Room Supervisor
Linen Supervisor
Maid Supervisor
Maintenance and Custodian Supervisor
Maintenance Director
Maintenance Superintendent
Maintenance Supervisor
Room Inspector
Superintendent, Custodian, Janitor

The data sources for the information displayed here include: O*NET™. (Using onet291)

First-Line Supervisors of Housekeeping and Janitorial Workers

Related Schools

Centura College-Richmond Main
CET-Alexandria
Tidewater Tech-Trades

The data sources for the information displayed here include: O*NET™. (Using onet291)