Baggage Porters and Bellhops
Tasks Include:
- Transfer luggage, trunks, and packages to and from rooms, loading areas, vehicles, or transportation terminals, by hand or using baggage carts.
- Supply guests or travelers with directions, travel information, and other information, such as available services and points of interest.
- Receive and mark baggage by completing and attaching claim checks.
- Greet incoming guests and escort them to their rooms.
- Assist physically challenged travelers and other guests with special needs.
- Deliver messages and room service orders, and run errands for guests.
- Explain the operation of room features, such as locks, ventilation systems, and televisions.
- Maintain clean lobbies or entrance areas for travelers or guests.
- Transport guests about premises and local areas, or arrange for transportation.
- Pick up and return items for laundry and valet service.
The data sources for the information displayed here include: O*NET™; US Department of Labor (BLS); Virginia Workforce Connection. (Using onet28)
Projections Quick View:
Virginia: +29.6%
National: +19.8%
Education
Less than a High School Diploma
Job Zone:
Two: Some Preparation Needed
Income Range:
Mid Range ($28,000 - $35,999)
Median Earnings:
National
$31,510.00
State
$29,480.00
Regional
Baggage Porters and Bellhops
Description
Career Cluster: | Hospitality & Tourism |
Handle baggage for travelers at transportation terminals or for guests at hotels or similar establishments.
The data sources for the information displayed here include: O*NET™. (Using onet28)
Baggage Porters and Bellhops
Education
Required Level of Education
- Less than a High School Diploma = 41.75%
- High School Diploma - or the equivalent (for example, GED) = 41.28%
- Some College Courses = 9.47%
- Post-Secondary Certificate - awarded for training completed after high school (for example, in agriculture or natural resources, computer services, personal or culinary services, engineering technologies, healthcare, construction trades, mechanic and repair technologies, or precision production) = 7.51%
Related Work Experience
- Over 6 months, up to and including 1 year = 28.21%
- Over 1 month, up to and including 3 months = 21.24%
- None = 20.22%
- Over 1 year, up to and including 2 years = 12.72%
- Up to and including 1 month = 10.93%
- Over 2 years, up to and including 4 years = 6.04%
- Over 8 years, up to and including 10 years = 0.64%
On-Site or In-Plant Training
- Up to and including 1 month = 65.58%
- Over 6 months, up to and including 1 year = 12.09%
- Over 1 month, up to and including 3 months = 8.99%
- None = 6.69%
- Over 3 months, up to and including 6 months = 6.66%
On-the-Job Training
- Anything beyond short demonstration, up to and including 1 month = 56.76%
- Over 1 month, up to and including 3 months = 24.50%
- Over 3 months, up to and including 6 months = 12.70%
- None or short demonstration = 6.04%
The data sources for the information displayed here include: O*NET™. (Using onet28)
Baggage Porters and Bellhops
Tasks
Core Tasks Include:
- Transfer luggage, trunks, and packages to and from rooms, loading areas, vehicles, or transportation terminals, by hand or using baggage carts.
- Supply guests or travelers with directions, travel information, and other information, such as available services and points of interest.
- Receive and mark baggage by completing and attaching claim checks.
- Greet incoming guests and escort them to their rooms.
- Assist physically challenged travelers and other guests with special needs.
- Deliver messages and room service orders, and run errands for guests.
- Explain the operation of room features, such as locks, ventilation systems, and televisions.
- Maintain clean lobbies or entrance areas for travelers or guests.
- Transport guests about premises and local areas, or arrange for transportation.
- Pick up and return items for laundry and valet service.
Supplemental Tasks Include:
- Act as part of the security team at transportation terminals, hotels, or similar establishments.
- Arrange for shipments of baggage, express mail, and parcels by providing weighing and billing services.
- Compute and complete charge slips for services rendered and maintain records.
- Page guests in hotel lobbies, dining rooms, or other areas.
- Inspect guests' rooms to ensure that they are adequately stocked, orderly, and comfortable.
- Complete baggage insurance forms.
- Set up conference rooms, display tables, racks, or shelves, and arrange merchandise displays for sales personnel.
The data sources for the information displayed here include: O*NET™. (Using onet28)
Baggage Porters and Bellhops
Tools and Technology
Tools Include:
- Desktop computers
- Pushcarts (Luggage carts)
- Golf carts (Motorized carts)
- Special purpose telephones (Multi-line telephone systems)
- Paging controllers (Paging systems)
- Minivans or vans (Passenger vans)
- Automobiles or cars (Passenger vehicles)
- Personal computers
- Two way radios
Technologies Include:
- Electronic mail software
- Microsoft Outlook
- Spreadsheet software
- Microsoft Excel
- Word processing software
- Corel WordPerfect software
- Microsoft Word
The data sources for the information displayed here include: O*NET™. (Using onet28)
Baggage Porters and Bellhops
Special Requirements
Experience: No previous work-related skill, knowledge, or experience is needed for these occupations. For example, a person can become a general office clerk even if he/she has never worked in an office before.
Education: These occupations may require a high school diploma or GED certificate. Some may require a formal training course to obtain a license.
Training: Employees in these occupations need anywhere from a few days to a few months of training. Usually, an experienced worker could show you how to do the job.
The data sources for the information displayed here include: Virginia Career VIEW Research. (Using onet28)
Baggage Porters and Bellhops
Knowledge
% | Subject | Description |
---|---|---|
89.50 | Customer and Personal Service | Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. |
67.25 | English Language | Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. |
60.25 | Public Safety and Security | Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions. |
59.75 | Transportation | Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits. |
The data sources for the information displayed here include: O*NET™. (Using onet28)
Baggage Porters and Bellhops
Skills
% | Subject | Description |
---|---|---|
68.75 | Service Orientation | Actively looking for ways to help people. |
65.50 | Active Listening | Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. |
65.50 | Speaking | Talking to others to convey information effectively. |
50.00 | Critical Thinking | Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. |
50.00 | Coordination | Adjusting actions in relation to others' actions. |
The data sources for the information displayed here include: O*NET™. (Using onet28)
Baggage Porters and Bellhops
Abilities
% | Subject | Description |
---|---|---|
68.75 | Oral Comprehension | The ability to listen to and understand information and ideas presented through spoken words and sentences. |
68.75 | Oral Expression | The ability to communicate information and ideas in speaking so others will understand. |
68.75 | Trunk Strength | The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without "giving out" or fatiguing. |
62.50 | Static Strength | The ability to exert maximum muscle force to lift, push, pull, or carry objects. |
62.50 | Speech Recognition | The ability to identify and understand the speech of another person. |
56.25 | Multilimb Coordination | The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion. |
53.00 | Speech Clarity | The ability to speak clearly so others can understand you. |
50.00 | Near Vision | The ability to see details at close range (within a few feet of the observer). |
50.00 | Problem Sensitivity | The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem. |
50.00 | Extent Flexibility | The ability to bend, stretch, twist, or reach with your body, arms, and/or legs. |
50.00 | Stamina | The ability to exert yourself physically over long periods of time without getting winded or out of breath. |
50.00 | Selective Attention | The ability to concentrate on a task over a period of time without being distracted. |
50.00 | Time Sharing | The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources). |
The data sources for the information displayed here include: O*NET™. (Using onet28)
Baggage Porters and Bellhops
Work Activities
% | Subject | Description |
---|---|---|
92.00 | Performing for or Working Directly with the Public | Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests. |
83.75 | Handling and Moving Objects | Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things. |
81.75 | Operating Vehicles, Mechanized Devices, or Equipment | Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or watercraft. |
80.50 | Getting Information | Observing, receiving, and otherwise obtaining information from all relevant sources. |
77.00 | Assisting and Caring for Others | Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients. |
75.75 | Inspecting Equipment, Structures, or Materials | Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects. |
74.50 | Identifying Objects, Actions, and Events | Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events. |
72.50 | Communicating with Supervisors, Peers, or Subordinates | Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. |
71.50 | Performing General Physical Activities | Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials. |
70.00 | Communicating with People Outside the Organization | Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail. |
64.75 | Making Decisions and Solving Problems | Analyzing information and evaluating results to choose the best solution and solve problems. |
63.00 | Establishing and Maintaining Interpersonal Relationships | Developing constructive and cooperative working relationships with others, and maintaining them over time. |
62.75 | Controlling Machines and Processes | Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles). |
62.00 | Scheduling Work and Activities | Scheduling events, programs, and activities, as well as the work of others. |
60.75 | Judging the Qualities of Objects, Services, or People | Assessing the value, importance, or quality of things or people. |
60.00 | Processing Information | Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data. |
59.50 | Documenting/Recording Information | Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form. |
59.50 | Updating and Using Relevant Knowledge | Keeping up-to-date technically and applying new knowledge to your job. |
59.25 | Monitoring Processes, Materials, or Surroundings | Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems. |
58.50 | Organizing, Planning, and Prioritizing Work | Developing specific goals and plans to prioritize, organize, and accomplish your work. |
57.50 | Coaching and Developing Others | Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. |
57.25 | Developing and Building Teams | Encouraging and building mutual trust, respect, and cooperation among team members. |
56.50 | Training and Teaching Others | Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. |
55.75 | Providing Consultation and Advice to Others | Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics. |
55.00 | Evaluating Information to Determine Compliance with Standards | Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. |
55.00 | Selling or Influencing Others | Convincing others to buy merchandise/goods or to otherwise change their minds or actions. |
54.25 | Working with Computers | Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. |
52.25 | Resolving Conflicts and Negotiating with Others | Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. |
50.50 | Coordinating the Work and Activities of Others | Getting members of a group to work together to accomplish tasks. |
The data sources for the information displayed here include: O*NET™. (Using onet28)
Baggage Porters and Bellhops
Work Styles
% | Subject | Description |
---|---|---|
84.00 | Dependability | Job requires being reliable, responsible, and dependable, and fulfilling obligations. |
81.25 | Attention to Detail | Job requires being careful about detail and thorough in completing work tasks. |
80.75 | Integrity | Job requires being honest and ethical. |
75.75 | Self-Control | Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations. |
72.50 | Concern for Others | Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job. |
69.75 | Cooperation | Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude. |
68.75 | Adaptability/Flexibility | Job requires being open to change (positive or negative) and to considerable variety in the workplace. |
67.25 | Stress Tolerance | Job requires accepting criticism and dealing calmly and effectively with high-stress situations. |
65.50 | Initiative | Job requires a willingness to take on responsibilities and challenges. |
63.75 | Independence | Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done. |
59.00 | Persistence | Job requires persistence in the face of obstacles. |
58.25 | Social Orientation | Job requires preferring to work with others rather than alone, and being personally connected with others on the job. |
54.75 | Leadership | Job requires a willingness to lead, take charge, and offer opinions and direction. |
52.50 | Achievement/Effort | Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks. |
The data sources for the information displayed here include: O*NET™. (Using onet28)
Baggage Porters and Bellhops
Work Values
% | Subject | Description |
---|---|---|
83.33 | Relationships | Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service. |
55.50 | Support | Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical. |
The data sources for the information displayed here include: O*NET™. (Using onet28)
Baggage Porters and Bellhops
Work Context
% | Subject | Description |
---|---|---|
95.60 | Outdoors, Exposed to Weather | How often does this job require working outdoors, exposed to all weather conditions? |
95.00 | In an Enclosed Vehicle or Equipment | How often does this job require working in a closed vehicle or equipment (e.g., car)? |
94.60 | Indoors, Environmentally Controlled | How often does this job require working indoors in environmentally controlled conditions? |
88.20 | Contact With Others | How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it? |
87.00 | Deal With External Customers | How important is it to work with external customers or the public in this job? |
86.60 | Freedom to Make Decisions | How much decision making freedom, without supervision, does the job offer? |
85.60 | Work With Work Group or Team | How important is it to work with others in a group or team in this job? |
84.60 | Telephone | How often do you have telephone conversations in this job? |
83.60 | Spend Time Standing | How much does this job require standing? |
83.00 | Face-to-Face Discussions | How often do you have to have face-to-face discussions with individuals or teams in this job? |
82.60 | Physical Proximity | To what extent does this job require the worker to perform job tasks in close physical proximity to other people? |
80.20 | Spend Time Walking and Running | How much does this job require walking and running? |
78.00 | Frequency of Decision Making | How frequently is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization? |
76.60 | Structured versus Unstructured Work | To what extent is this job structured for the worker, rather than allowing the worker to determine tasks, priorities, and goals? |
74.40 | Responsible for Others' Health and Safety | How much responsibility is there for the health and safety of others in this job? |
72.80 | Deal With Unpleasant or Angry People | How frequently does the worker have to deal with unpleasant, angry, or discourteous individuals as part of the job requirements? |
70.20 | Impact of Decisions on Co-workers or Company Results | What results do your decisions usually have on other people or the image or reputation or financial resources of your employer? |
69.60 | Outdoors, Under Cover | How often does this job require working outdoors, under cover (e.g., structure with roof but no walls)? |
65.80 | Importance of Being Exact or Accurate | How important is being very exact or highly accurate in performing this job? |
65.60 | Responsibility for Outcomes and Results | How responsible is the worker for work outcomes and results of other workers? |
65.40 | Coordinate or Lead Others | How important is it to coordinate or lead others in accomplishing work activities in this job? |
62.40 | Importance of Repeating Same Tasks | How important is repeating the same physical activities (e.g., key entry) or mental activities (e.g., checking entries in a ledger) over and over, without stopping, to performing this job? |
61.20 | Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls | How much does this job require using your hands to handle, control, or feel objects, tools or controls? |
60.20 | Consequence of Error | How serious would the result usually be if the worker made a mistake that was not readily correctable? |
59.60 | Frequency of Conflict Situations | How often are there conflict situations the employee has to face in this job? |
59.00 | Very Hot or Cold Temperatures | How often does this job require working in very hot (above 90 F degrees) or very cold (below 32 F degrees) temperatures? |
55.40 | Sounds, Noise Levels Are Distracting or Uncomfortable | How often does this job require working exposed to sounds and noise levels that are distracting or uncomfortable? |
54.20 | Electronic Mail | How often do you use electronic mail in this job? |
53.20 | Exposed to Contaminants | How often does this job require working exposed to contaminants (such as pollutants, gases, dust or odors)? |
51.60 | Spend Time Bending or Twisting the Body | How much does this job require bending or twisting your body? |
51.40 | Indoors, Not Environmentally Controlled | How often does this job require working indoors in non-controlled environmental conditions (e.g., warehouse without heat)? |
50.80 | Spend Time Making Repetitive Motions | How much does this job require making repetitive motions? |
The data sources for the information displayed here include: O*NET™. (Using onet28)
Baggage Porters and Bellhops
Job Zone Two: Some Preparation Needed
- Overall Experience
- Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
- Job Training
- Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
- Examples
- These occupations often involve using your knowledge and skills to help others. Examples include orderlies, counter and rental clerks, customer service representatives, security guards, upholsterers, tellers, and dental laboratory technicians.
- Education
- These occupations usually require a high school diploma.
The data sources for the information displayed here include: O*NET™. (Using onet28)
Baggage Porters and Bellhops
Earnings Benefits*
Region | Entry Level | Median | Experienced |
---|---|---|---|
United States | $22,210.00 | $31,510.00 | $36,600.00 |
Virginia | $23,590.00 | $29,480.00 | $32,200.00 |
Region | Entry Level | Median | Experienced |
Alexandria/Arlington | No Data | No Data | No Data |
Bay Consortium | No Data | No Data | No Data |
Capital Region Workforce Partnership | No Data | No Data | No Data |
Central VA/Region2000 | No Data | No Data | No Data |
Crater Area | No Data | No Data | No Data |
Greater Peninsula | No Data | No Data | No Data |
Hampton Roads | No Data | No Data | No Data |
New River/Mt. Rogers | No Data | No Data | No Data |
Northern Virginia | $30,741.66 | $31,055.22 | $33,239.70 |
Piedmont Workforce | $23,914.36 | $26,546.19 | $27,669.79 |
Shenandoah Valley | No Data | No Data | No Data |
South Central | No Data | No Data | No Data |
Southwestern Virginia | No Data | No Data | No Data |
West Piedmont | No Data | No Data | No Data |
Western Virginia | No Data | No Data | No Data |
* Earnings Calculations:
Regional Earnings:
Entry = Annual mean of the lower 1/3 wage distribution;
Experienced = Annual mean of the upper 2/3 wage distribution.
National and State Earnings:
Entry = Annual 10th percentile wage;
Experienced = Annual 75th percentile wage.
The data sources for the information displayed here include: US Department of Labor (BLS); Virginia Workforce Connection. (Using onet28)
Baggage Porters and Bellhops
Employment Projections
Current | Projected | % Change | |
---|---|---|---|
United States | 21,700 | 26,000 | +19.8% |
Virginia | 668 | 866 | +29.6% |
Region | Current* | Projected | % Change |
Alexandria/Arlington | No Data | No Data | No Data |
Bay Consortium | No Data | No Data | No Data |
Capital Region Workforce Partnership | No Data | No Data | No Data |
Central VA/Region2000 | No Data | No Data | No Data |
Crater Area | No Data | No Data | No Data |
Greater Peninsula | No Data | No Data | No Data |
Hampton Roads | No Data | No Data | No Data |
New River/Mt. Rogers | No Data | No Data | No Data |
Northern Virginia | No Data | No Data | No Data |
Piedmont Workforce | No Data | No Data | No Data |
Shenandoah Valley | No Data | No Data | No Data |
South Central | No Data | No Data | No Data |
Southwestern Virginia | No Data | No Data | No Data |
West Piedmont | No Data | No Data | No Data |
Western Virginia | No Data | No Data | No Data |
The data sources for the information displayed here include: US Department of Labor (BLS); Virginia Workforce Connection. (Using onet28)
Baggage Porters and Bellhops
Related Occupations
Related Occupations
The related occupations here have similar general capabilities and interests; career explorers may also be interested in the related occupations:- Passenger Attendants
- Concierges
- Reservation and Transportation Ticket Agents and Travel Clerks
- Parking Attendants
- Flight Attendants
- Hotel, Motel, and Resort Desk Clerks
- Locker Room, Coatroom, and Dressing Room Attendants
- Counter and Rental Clerks
- Transportation Security Screeners
- Couriers and Messengers
- Dispatchers, Except Police, Fire, and Ambulance
- Cashiers
- Food Servers, Nonrestaurant
- Ushers, Lobby Attendants, and Ticket Takers
- Dining Room and Cafeteria Attendants and Bartender Helpers
- Aircraft Cargo Handling Supervisors
- Bus Drivers, Transit and Intercity
- Security Guards
- Maids and Housekeeping Cleaners
- Amusement and Recreation Attendants
Careers in Lodging Pathway:
- Baggage Porters and Bellhops
- Building Cleaning Workers, All Other
- Concierges
- First-Line Supervisors of Housekeeping and Janitorial Workers
- Hotel, Motel, and Resort Desk Clerks
- Janitors and Cleaners, Except Maids and Housekeeping Cleaners
- Lodging Managers
- Maids and Housekeeping Cleaners
The data sources for the information displayed here include: O*NET™. (Using onet28)
Baggage Porters and Bellhops
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CareerOneStop Hospitality & Tourism Videos
Overview
Occupations
The data sources for the information displayed here include: New York State Department of Labor; New Jersey Department of Labor; California Occupational Information Coordinating Committee; CareerOneStop. (Using onet28)
Baggage Porters and Bellhops
Proficiency Ratings
These proficiencies are scored on a scale from 1 to 5 with 1 being not
important to the job and 5 being extremely important to the job.
The data sources for the information displayed here include: O*NET™. (Using onet28)
Baggage Porters and Bellhops
Titles
- Baggage Checker
- Baggage Handler
- Baggage Smasher
- Baggageman
- Bell Captain
- Bell Clerk
- Bell Person
- Bell Staff
- Bellhop
- Bellhop Captain
- Bellman
- Bellman Captain
- Bellman Driver
- Bellperson
- Bellstaff
- Cab Worker
- Call Worker
- Chief Airport Guide
- Concierge
- Door Person
- Doorman
- Doorperson
- Driver
- Food Porter
- Ground Support Agent
- Hall Porter
- Head Bellhop Captain
- Head Porter Baggage
- Hotel Baggage Handler
- Lobby Porter
- Luggage Attendant
- Porter
- Railroad Baggage Porter
- Red Cap
- Redcap
- Sky Cap
- Skycap
- Sleeping Car Porter
- Station Baggage Porter
- Valet
- Valet Service Attendant
The data sources for the information displayed here include: O*NET™. (Using onet28)
Baggage Porters and Bellhops
Related Schools
There are no Related Schools at this time.The data sources for the information displayed here include: O*NET™. (Using onet28)