New Accounts Clerks
Tasks Include:
- Answer customers' questions and explain available services, such as deposit accounts, bonds, and securities.
- Compile information about new accounts, enter account information into computers, and file related forms or other documents.
- Refer customers to appropriate bank personnel to meet their financial needs.
- Interview customers to obtain information needed for opening accounts or renting safe-deposit boxes.
- Inform customers of procedures for applying for services, such as ATM cards, direct deposit of checks, and certificates of deposit.
- Collect and record customer deposits and fees and issue receipts, using computers.
- Investigate and correct errors upon customers' request, according to customer and bank records.
- Perform teller duties as required.
- Execute wire transfers of funds.
- Issue initial and replacement safe-deposit keys to customers, and admit customers to vaults.
The data sources for the information displayed here include: O*NET™; US Department of Labor (BLS); Virginia Workforce Connection. (Using onet291)
Projections Quick View:
Virginia: -10.7%
National: -14.6%
Education
High School Diploma
Job Zone:
Three: Medium Preparation Needed
Income Range:
Moderately High ($36,000 - $49,999)
Median Earnings:
National
$44,630.00
State
$42,170.00
Regional
New Accounts Clerks
Description
Career Cluster: | Business, Management & Administration
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Interview persons desiring to open accounts in financial institutions. Explain account services available to prospective customers and assist them in preparing applications.
The data sources for the information displayed here include: O*NET™. (Using onet291)
New Accounts Clerks
Education
Required Level of Education
- High School Diploma - or the equivalent (for example, GED) = 45.60%
- Some College Courses = 28.22%
- Post-Secondary Certificate - awarded for training completed after high school (for example, in agriculture or natural resources, computer services, personal or culinary services, engineering technologies, healthcare, construction trades, mechanic and repair technologies, or precision production) = 15.45%
- Associate's Degree (or other 2-year degree) = 10.73%
Related Work Experience
- Over 6 months, up to and including 1 year = 46.38%
- Over 1 year, up to and including 2 years = 23.66%
- Over 2 years, up to and including 4 years = 10.09%
- None = 9.85%
- Over 4 years, up to and including 6 years = 7.84%
- Over 1 month, up to and including 3 months = 2.17%
On-Site or In-Plant Training
- Over 1 year, up to and including 2 years = 22.95%
- Up to and including 1 month = 21.43%
- Over 1 month, up to and including 3 months = 20.27%
- Over 6 months, up to and including 1 year = 15.48%
- None = 12.02%
- Over 2 years, up to and including 4 years = 7.84%
On-the-Job Training
- Anything beyond short demonstration, up to and including 1 month = 30.95%
- Over 3 months, up to and including 6 months = 22.87%
- Over 6 months, up to and including 1 year = 15.58%
- Over 1 month, up to and including 3 months = 13.08%
- Over 2 years, up to and including 4 years = 7.84%
- Over 1 year, up to and including 2 years = 7.50%
- None or short demonstration = 2.17%
The data sources for the information displayed here include: O*NET™. (Using onet291)
New Accounts Clerks
Tasks
Core Tasks Include:
- Answer customers' questions and explain available services, such as deposit accounts, bonds, and securities.
- Compile information about new accounts, enter account information into computers, and file related forms or other documents.
- Refer customers to appropriate bank personnel to meet their financial needs.
- Interview customers to obtain information needed for opening accounts or renting safe-deposit boxes.
- Inform customers of procedures for applying for services, such as ATM cards, direct deposit of checks, and certificates of deposit.
- Collect and record customer deposits and fees and issue receipts, using computers.
- Investigate and correct errors upon customers' request, according to customer and bank records.
- Perform teller duties as required.
- Execute wire transfers of funds.
- Issue initial and replacement safe-deposit keys to customers, and admit customers to vaults.
Supplemental Tasks Include:
- Obtain credit records from reporting agencies.
- Duplicate records for distribution to branch offices.
- Perform foreign currency transactions and sell traveler's checks.
- Schedule repairs for locks on safe-deposit boxes.
- Process loan applications.
The data sources for the information displayed here include: O*NET™. (Using onet291)
New Accounts Clerks
Tools and Technology
Tools Include:
- Calculators or accessories (10-key calculators)
- Personal computers
- Mainframe console or dumb terminals (Teller terminals)
Technologies Include:
- Customer relationship management CRM software
- IPS-Sendero Relationship Profitability Manager Catalyst
- Data base user interface and query software
- Corporate Information Factory CIF
- Data entry software
- Fiserv software
- Harland Financial Solutions DepositPro
- Electronic mail software
- Email software
- IBM Lotus Notes
- Enterprise resource planning ERP software
- DCI iCore
- Financial analysis software
- Financial needs analysis software
- Systems Union Group MIS DecisionWare
- Internet browser software
- Microsoft Internet Explorer
- Web browser software
- Office suite software
- Microsoft Office software
- Presentation software
- Microsoft PowerPoint
- Spreadsheet software
- Microsoft Excel
- Word processing software
- Microsoft Word
The data sources for the information displayed here include: O*NET™. (Using onet291)
New Accounts Clerks
Knowledge
% | Subject | Description |
---|---|---|
94.50 | Customer and Personal Service | Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. |
85.00 | Sales and Marketing | Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. |
78.00 | Administrative | Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology. |
74.00 | English Language | Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. |
63.25 | Computers and Electronics | Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. |
61.75 | Mathematics | Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. |
58.50 | Economics and Accounting | Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data. |
53.50 | Public Safety and Security | Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions. |
52.50 | Education and Training | Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. |
The data sources for the information displayed here include: O*NET™. (Using onet291)
New Accounts Clerks
Skills
% | Subject | Description |
---|---|---|
75.00 | Active Listening | Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. |
75.00 | Speaking | Talking to others to convey information effectively. |
62.50 | Reading Comprehension | Understanding written sentences and paragraphs in work-related documents. |
59.50 | Service Orientation | Actively looking for ways to help people. |
56.25 | Social Perceptiveness | Being aware of others' reactions and understanding why they react as they do. |
53.00 | Critical Thinking | Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. |
53.00 | Monitoring | Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. |
53.00 | Coordination | Adjusting actions in relation to others' actions. |
50.00 | Writing | Communicating effectively in writing as appropriate for the needs of the audience. |
50.00 | Judgment and Decision Making | Considering the relative costs and benefits of potential actions to choose the most appropriate one. |
50.00 | Persuasion | Persuading others to change their minds or behavior. |
The data sources for the information displayed here include: O*NET™. (Using onet291)
New Accounts Clerks
Abilities
% | Subject | Description |
---|---|---|
75.00 | Oral Comprehension | The ability to listen to and understand information and ideas presented through spoken words and sentences. |
75.00 | Oral Expression | The ability to communicate information and ideas in speaking so others will understand. |
68.75 | Written Comprehension | The ability to read and understand information and ideas presented in writing. |
68.75 | Near Vision | The ability to see details at close range (within a few feet of the observer). |
65.50 | Speech Clarity | The ability to speak clearly so others can understand you. |
65.50 | Speech Recognition | The ability to identify and understand the speech of another person. |
56.25 | Deductive Reasoning | The ability to apply general rules to specific problems to produce answers that make sense. |
53.00 | Problem Sensitivity | The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem. |
53.00 | Inductive Reasoning | The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). |
53.00 | Information Ordering | The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). |
50.00 | Written Expression | The ability to communicate information and ideas in writing so others will understand. |
50.00 | Mathematical Reasoning | The ability to choose the right mathematical methods or formulas to solve a problem. |
The data sources for the information displayed here include: O*NET™. (Using onet291)
New Accounts Clerks
Work Activities
% | Subject | Description |
---|---|---|
84.00 | Getting Information | Observing, receiving, and otherwise obtaining information from all relevant sources. |
77.50 | Communicating with Supervisors, Peers, or Subordinates | Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. |
76.50 | Establishing and Maintaining Interpersonal Relationships | Developing constructive and cooperative working relationships with others, and maintaining them over time. |
72.25 | Evaluating Information to Determine Compliance with Standards | Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. |
72.00 | Making Decisions and Solving Problems | Analyzing information and evaluating results to choose the best solution and solve problems. |
69.50 | Performing for or Working Directly with the Public | Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests. |
66.75 | Resolving Conflicts and Negotiating with Others | Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. |
66.50 | Working with Computers | Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. |
66.25 | Monitoring Processes, Materials, or Surroundings | Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems. |
62.25 | Processing Information | Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data. |
60.50 | Updating and Using Relevant Knowledge | Keeping up-to-date technically and applying new knowledge to your job. |
59.25 | Identifying Objects, Actions, and Events | Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events. |
57.50 | Selling or Influencing Others | Convincing others to buy merchandise/goods or to otherwise change their minds or actions. |
57.50 | Organizing, Planning, and Prioritizing Work | Developing specific goals and plans to prioritize, organize, and accomplish your work. |
57.50 | Communicating with People Outside the Organization | Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail. |
51.75 | Assisting and Caring for Others | Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients. |
50.75 | Guiding, Directing, and Motivating Subordinates | Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. |
49.75 | Training and Teaching Others | Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. |
The data sources for the information displayed here include: O*NET™. (Using onet291)
New Accounts Clerks
Work Styles
% | Subject | Description |
---|---|---|
92.00 | Integrity | Job requires being honest and ethical. |
87.00 | Attention to Detail | Job requires being careful about detail and thorough in completing work tasks. |
84.00 | Cooperation | Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude. |
83.25 | Dependability | Job requires being reliable, responsible, and dependable, and fulfilling obligations. |
82.00 | Initiative | Job requires a willingness to take on responsibilities and challenges. |
82.00 | Adaptability/Flexibility | Job requires being open to change (positive or negative) and to considerable variety in the workplace. |
81.25 | Achievement/Effort | Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks. |
80.50 | Self-Control | Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations. |
80.00 | Stress Tolerance | Job requires accepting criticism and dealing calmly and effectively with high-stress situations. |
74.75 | Concern for Others | Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job. |
74.00 | Leadership | Job requires a willingness to lead, take charge, and offer opinions and direction. |
73.25 | Persistence | Job requires persistence in the face of obstacles. |
70.50 | Independence | Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done. |
70.25 | Analytical Thinking | Job requires analyzing information and using logic to address work-related issues and problems. |
69.50 | Social Orientation | Job requires preferring to work with others rather than alone, and being personally connected with others on the job. |
53.25 | Innovation | Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems. |
The data sources for the information displayed here include: O*NET™. (Using onet291)
New Accounts Clerks
Work Values
% | Subject | Description |
---|---|---|
72.17 | Support | Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical. |
66.67 | Relationships | Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service. |
50.00 | Independence | Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy. |
The data sources for the information displayed here include: O*NET™. (Using onet291)
New Accounts Clerks
Work Context
% | Subject | Description |
---|---|---|
98.00 | Telephone | How often do you have telephone conversations in this job? |
97.80 | Contact With Others | How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it? |
97.40 | Electronic Mail | How often do you use electronic mail in this job? |
93.80 | Face-to-Face Discussions | How often do you have to have face-to-face discussions with individuals or teams in this job? |
93.40 | Importance of Being Exact or Accurate | How important is being very exact or highly accurate in performing this job? |
89.40 | Deal With External Customers | How important is it to work with external customers or the public in this job? |
88.60 | Importance of Repeating Same Tasks | How important is repeating the same physical activities (e.g., key entry) or mental activities (e.g., checking entries in a ledger) over and over, without stopping, to performing this job? |
83.20 | Indoors, Environmentally Controlled | How often does this job require working indoors in environmentally controlled conditions? |
82.00 | Work With Work Group or Team | How important is it to work with others in a group or team in this job? |
79.40 | Time Pressure | How often does this job require the worker to meet strict deadlines? |
79.20 | Frequency of Decision Making | How frequently is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization? |
77.20 | Physical Proximity | To what extent does this job require the worker to perform job tasks in close physical proximity to other people? |
77.00 | Impact of Decisions on Co-workers or Company Results | What results do your decisions usually have on other people or the image or reputation or financial resources of your employer? |
76.60 | Coordinate or Lead Others | How important is it to coordinate or lead others in accomplishing work activities in this job? |
71.60 | Spend Time Making Repetitive Motions | How much does this job require making repetitive motions? |
69.60 | Letters and Memos | How often does the job require written letters and memos? |
69.20 | Structured versus Unstructured Work | To what extent is this job structured for the worker, rather than allowing the worker to determine tasks, priorities, and goals? |
68.40 | Spend Time Sitting | How much does this job require sitting? |
66.40 | Freedom to Make Decisions | How much decision making freedom, without supervision, does the job offer? |
66.40 | Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls | How much does this job require using your hands to handle, control, or feel objects, tools or controls? |
65.00 | Deal With Unpleasant or Angry People | How frequently does the worker have to deal with unpleasant, angry, or discourteous individuals as part of the job requirements? |
61.60 | Frequency of Conflict Situations | How often are there conflict situations the employee has to face in this job? |
61.40 | Consequence of Error | How serious would the result usually be if the worker made a mistake that was not readily correctable? |
61.00 | Degree of Automation | How automated is the job? |
60.40 | Level of Competition | To what extent does this job require the worker to compete or to be aware of competitive pressures? |
59.40 | Spend Time Standing | How much does this job require standing? |
53.60 | Responsibility for Outcomes and Results | How responsible is the worker for work outcomes and results of other workers? |
52.40 | Spend Time Walking and Running | How much does this job require walking and running? |
50.80 | Sounds, Noise Levels Are Distracting or Uncomfortable | How often does this job require working exposed to sounds and noise levels that are distracting or uncomfortable? |
The data sources for the information displayed here include: O*NET™. (Using onet291)
New Accounts Clerks
Job Zone Three: Medium Preparation Needed
- Overall Experience
- Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.
- Job Training
- Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.
- Examples
- These occupations usually involve using communication and organizational skills to coordinate, supervise, manage, or train others to accomplish goals. Examples include hydroelectric production managers, desktop publishers, electricians, agricultural technicians, barbers, court reporters and simultaneous captioners, and medical assistants.
- Education
- Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.
The data sources for the information displayed here include: O*NET™. (Using onet291)
New Accounts Clerks
Earnings Benefits*
Region | Entry Level | Median | Experienced |
---|---|---|---|
United States | $35,040.00 | $44,630.00 | $48,730.00 |
Virginia | $31,670.00 | $42,170.00 | $47,570.00 |
Region | Entry Level | Median | Experienced |
Alexandria/Arlington | No Data | No Data | No Data |
Bay Consortium | No Data | No Data | No Data |
Capital Region Workforce Partnership | No Data | No Data | No Data |
Central VA/Region2000 | No Data | No Data | No Data |
Crater Area | No Data | No Data | No Data |
Greater Peninsula | No Data | No Data | No Data |
Hampton Roads | No Data | No Data | No Data |
New River/Mt. Rogers | No Data | No Data | No Data |
Northern Virginia | No Data | No Data | No Data |
Piedmont Workforce | No Data | No Data | No Data |
Shenandoah Valley | $34,940.00 | $38,480.00 | $44,110.00 |
South Central | No Data | No Data | No Data |
Southwestern Virginia | No Data | No Data | No Data |
West Piedmont | No Data | No Data | No Data |
Western Virginia | No Data | No Data | No Data |
* Earnings Calculations:
Regional Earnings:
Entry = Annual mean of the lower 1/3 wage distribution;
Experienced = Annual mean of the upper 2/3 wage distribution.
National and State Earnings:
Entry = Annual 10th percentile wage;
Experienced = Annual 75th percentile wage.
The data sources for the information displayed here include: US Department of Labor (BLS); Virginia Workforce Connection. (Using onet291)
New Accounts Clerks
Employment Projections
USA: 2023-2033
Virginia: 2022-2032
Regions: 2020-2030
Current | Projected | % Change | |
---|---|---|---|
United States | 42,200 | 36,000 | -14.6% |
Virginia | 413 | 369 | -10.7% |
Region | Current* | Projected | % Change |
Alexandria/Arlington | No Data | No Data | No Data |
Bay Consortium | No Data | No Data | No Data |
Capital Region Workforce Partnership | No Data | No Data | No Data |
Central VA/Region2000 | No Data | No Data | No Data |
Crater Area | No Data | No Data | No Data |
Greater Peninsula | No Data | No Data | No Data |
Hampton Roads | No Data | No Data | No Data |
New River/Mt. Rogers | No Data | No Data | No Data |
Northern Virginia | No Data | No Data | No Data |
Piedmont Workforce | No Data | No Data | No Data |
Shenandoah Valley | No Data | No Data | No Data |
South Central | No Data | No Data | No Data |
Southwestern Virginia | No Data | No Data | No Data |
West Piedmont | No Data | No Data | No Data |
Western Virginia | No Data | No Data | No Data |
The data sources for the information displayed here include: US Department of Labor (BLS); Virginia Workforce Connection. (Using onet291)
New Accounts Clerks
Related Occupations
Related Occupations
The related occupations here have similar general capabilities and interests; career explorers may also be interested in the related occupations:- Tellers
- Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel
- Brokerage Clerks
- Customer Service Representatives
- Securities, Commodities, and Financial Services Sales Agents
- Credit Authorizers, Checkers, and Clerks
- Loan Officers
- Bill and Account Collectors
- Loan Interviewers and Clerks
- Personal Financial Advisors
- Financial Managers
- Bookkeeping, Accounting, and Auditing Clerks
- Financial and Investment Analysts
- Credit Counselors
- Office Clerks, General
- Insurance Claims and Policy Processing Clerks
- Telemarketers
- Credit Analysts
- Billing and Posting Clerks
- Insurance Sales Agents
Careers in Administrative Support Pathway:
- Bookkeeping, Accounting, and Auditing Clerks
- Communications Equipment Operators, All Other
- Computer Occupations, All Other
- Correspondence Clerks
- Customer Service Representatives
- Data Entry Keyers
- Executive Secretaries and Executive Administrative Assistants
- File Clerks
- First-Line Supervisors of Office and Administrative Support Workers
- Human Resources Assistants, Except Payroll and Timekeeping
- Information and Record Clerks, All Other
- Interviewers, Except Eligibility and Loan
- Library Assistants, Clerical
- Mail Clerks and Mail Machine Operators, Except Postal Service
- Meter Readers, Utilities
- New Accounts Clerks
- Office and Administrative Support Workers, All Other
- Office Clerks, General
- Office Machine Operators, Except Computer
- Order Clerks
- Patient Representatives
- Payroll and Timekeeping Clerks
- Postal Service Clerks
- Postal Service Mail Carriers
- Postal Service Mail Sorters, Processors, and Processing Machine Operators
- Procurement Clerks
- Receptionists and Information Clerks
- Secretaries and Administrative Assistants, Except Legal, Medical, and Executive
- Shipping, Receiving, and Inventory Clerks
- Stockers and Order Fillers
- Switchboard Operators, Including Answering Service
- Telephone Operators
- Word Processors and Typists
The data sources for the information displayed here include: O*NET™. (Using onet291)
New Accounts Clerks
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Overview
Occupations
The data sources for the information displayed here include: New York State Department of Labor; New Jersey Department of Labor; California Occupational Information Coordinating Committee; CareerOneStop. (Using onet291)
New Accounts Clerks
Proficiency Ratings
These proficiencies are scored on a scale from 1 to 5 with 1 being not
important to the job and 5 being extremely important to the job.
The data sources for the information displayed here include: O*NET™. (Using onet291)
New Accounts Clerks
Titles
- Administrative Assistant
- Application Processor
- Bank Representative
- Banking Services Clerk
- Consumer Banker
- Customer Service Officer
- Customer Service Representative
- Customer Service Specialist
- Financial Service Representative
- Financial Services Counselor
- Financial Services Representative
- Loan Processor
- Member Service Representative
- New Accounts Banking Representative
- New Accounts Representative
- New Client Banking Services Clerk
- Personal Banker
- Personal Banking Assistant
- Personal Banking Representative
- Relationship Banker
- Relationship Manager
- Retail Banker
- Retail Service Representative
- Safe Deposit Box Rental Clerk
- Savings Counselor
- Universal Banker
The data sources for the information displayed here include: O*NET™. (Using onet291)
New Accounts Clerks
Related Schools
- Hampton University
The data sources for the information displayed here include: O*NET™. (Using onet291)