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Knowledge


% Subject Description
85.50 Customer and Personal Service Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
54.00 Administration and Management Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
53.50 English Language Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
50.75 Economics and Accounting Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
50.00 Psychology Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.



The data sources for the information displayed here include: O*NET™. (Using onet291)

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