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First-Line Supervisors of Retail Sales Workers

Proficiency Ratings


These proficiencies are scored on a scale from 1 to 5 with 1 being not
important to the job and 5 being extremely important to the job.

Proficiency Rating
Training and Teaching Others 4.0
Performing for or Working Directly with the Public 4.0
Making Decisions and Solving Problems 4.0
Resolving Conflicts and Negotiating with Others 4.0
Coaching and Developing Others 4.0
Communicating with Supervisors, Peers, or Subordinates 4.0
Establishing and Maintaining Interpersonal Relationships 4.0
Coordinating the Work and Activities of Others 4.0
Getting Information 4.0
Identifying Objects, Actions, and Events 3.5
Communicating with People Outside the Organization 3.5
Guiding, Directing, and Motivating Subordinates 3.5
Developing and Building Teams 3.5
Organizing, Planning, and Prioritizing Work 3.5
Scheduling Work and Activities 3.5
Monitoring Processes, Materials, or Surroundings 3.5
Selling or Influencing Others 3.5
Working with Computers 3.0
Evaluating Information to Determine Compliance with Standards 3.0
Analyzing Data or Information 3.0
Judging the Qualities of Objects, Services, or People 3.0
Performing Administrative Activities 3.0
Updating and Using Relevant Knowledge 3.0
Assisting and Caring for Others 3.0
Staffing Organizational Units 3.0
Interpreting the Meaning of Information for Others 3.0
Documenting/Recording Information 3.0
Handling and Moving Objects 3.0
Processing Information 3.0
Performing General Physical Activities 3.0
Providing Consultation and Advice to Others 3.0
Developing Objectives and Strategies 2.5
Thinking Creatively 2.5
Monitoring and Controlling Resources 2.5
Estimating the Quantifiable Characteristics of Products, Events, or Information 2.5
Inspecting Equipment, Structures, or Materials 2.5
Controlling Machines and Processes 2.5
Operating Vehicles, Mechanized Devices, or Equipment 1.5
Repairing and Maintaining Electronic Equipment 1.5
Repairing and Maintaining Mechanical Equipment 1.5
Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment 1.0



The data sources for the information displayed here include: O*NET™. (Using onet291)

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