Interviewers, Except Eligibility and Loan
Tasks
Core Tasks Include:
- Ask questions in accordance with instructions to obtain various specified information, such as person's name, address, age, religious preference, or state of residency.
- Identify and resolve inconsistencies in interviewees' responses by means of appropriate questioning or explanation.
- Compile, record, and code results or data from interview or survey, using computer or specified form.
- Review data obtained from interview for completeness and accuracy.
- Assist individuals in filling out applications or questionnaires.
- Ensure payment for services by verifying benefits with the person's insurance provider or working out financing options.
- Identify and report problems in obtaining valid data.
- Perform patient services, such as answering the telephone or assisting patients with financial or medical questions.
- Prepare reports to provide answers in response to specific problems.
- Meet with supervisor daily to submit completed assignments and discuss progress.
- Supervise or train other staff members.
- Perform office duties, such as telemarketing or customer service inquiries, maintaining staff records, billing patients, or receiving payments.
Supplemental Tasks Include:
- Contact individuals to be interviewed at home, place of business, or field location, by telephone, mail, or in person.
- Explain survey objectives and procedures to interviewees and interpret survey questions to help interviewees' comprehension.
- Locate and list addresses and households.
- Collect and analyze data, such as studying old records, tallying the number of outpatients entering each day or week, or participating in federal, state, or local population surveys as a Census Enumerator.
The data sources for the information displayed here include: O*NET™. (Using onet291)
