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Receptionists and Information Clerks

Proficiency Ratings


These proficiencies are scored on a scale from 1 to 5 with 1 being not
important to the job and 5 being extremely important to the job.

Proficiency Rating
Working with Computers 4.5
Getting Information 4.5
Performing for or Working Directly with the Public 4.5
Communicating with Supervisors, Peers, or Subordinates 4.0
Making Decisions and Solving Problems 4.0
Assisting and Caring for Others 3.5
Resolving Conflicts and Negotiating with Others 3.5
Communicating with People Outside the Organization 3.5
Establishing and Maintaining Interpersonal Relationships 3.5
Processing Information 3.5
Updating and Using Relevant Knowledge 3.5
Documenting/Recording Information 3.5
Performing Administrative Activities 3.5
Organizing, Planning, and Prioritizing Work 3.5
Scheduling Work and Activities 3.5
Coordinating the Work and Activities of Others 3.0
Interpreting the Meaning of Information for Others 3.0
Evaluating Information to Determine Compliance with Standards 3.0
Monitoring Processes, Materials, or Surroundings 3.0
Judging the Qualities of Objects, Services, or People 3.0
Identifying Objects, Actions, and Events 3.0
Inspecting Equipment, Structures, or Materials 2.5
Coaching and Developing Others 2.5
Training and Teaching Others 2.5
Developing Objectives and Strategies 2.5
Guiding, Directing, and Motivating Subordinates 2.5
Thinking Creatively 2.5
Controlling Machines and Processes 2.5
Providing Consultation and Advice to Others 2.5
Developing and Building Teams 2.5
Staffing Organizational Units 2.0
Analyzing Data or Information 2.0
Selling or Influencing Others 2.0
Handling and Moving Objects 2.0
Monitoring and Controlling Resources 2.0
Performing General Physical Activities 2.0
Estimating the Quantifiable Characteristics of Products, Events, or Information 2.0
Repairing and Maintaining Electronic Equipment 2.0
Operating Vehicles, Mechanized Devices, or Equipment 1.5
Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment 1.5
Repairing and Maintaining Mechanical Equipment 1.0



The data sources for the information displayed here include: O*NET™. (Using onet291)

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