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Insurance Claims and Policy Processing Clerks

Proficiency Ratings


These proficiencies are scored on a scale from 1 to 5 with 1 being not
important to the job and 5 being extremely important to the job.

Proficiency Rating
Working with Computers 4.5
Getting Information 4.0
Processing Information 4.0
Communicating with Supervisors, Peers, or Subordinates 4.0
Documenting/Recording Information 4.0
Evaluating Information to Determine Compliance with Standards 4.0
Communicating with People Outside the Organization 4.0
Establishing and Maintaining Interpersonal Relationships 4.0
Making Decisions and Solving Problems 3.5
Updating and Using Relevant Knowledge 3.5
Performing Administrative Activities 3.5
Organizing, Planning, and Prioritizing Work 3.5
Identifying Objects, Actions, and Events 3.5
Interpreting the Meaning of Information for Others 3.5
Monitoring Processes, Materials, or Surroundings 3.0
Analyzing Data or Information 3.0
Resolving Conflicts and Negotiating with Others 3.0
Training and Teaching Others 2.5
Assisting and Caring for Others 2.5
Performing for or Working Directly with the Public 2.5
Developing and Building Teams 2.5
Judging the Qualities of Objects, Services, or People 2.5
Thinking Creatively 2.0
Providing Consultation and Advice to Others 2.0
Coordinating the Work and Activities of Others 2.0
Estimating the Quantifiable Characteristics of Products, Events, or Information 2.0
Developing Objectives and Strategies 2.0
Scheduling Work and Activities 2.0
Inspecting Equipment, Structures, or Materials 2.0
Coaching and Developing Others 2.0
Selling or Influencing Others 2.0
Monitoring and Controlling Resources 1.5
Handling and Moving Objects 1.5
Guiding, Directing, and Motivating Subordinates 1.5
Controlling Machines and Processes 1.5
Performing General Physical Activities 1.5
Staffing Organizational Units 1.0
Repairing and Maintaining Electronic Equipment 1.0
Operating Vehicles, Mechanized Devices, or Equipment 1.0
Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment 1.0
Repairing and Maintaining Mechanical Equipment 1.0



The data sources for the information displayed here include: O*NET™. (Using onet291)

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