Mail Clerks and Mail Machine Operators, Except Postal Service
Knowledge
| % | Subject | Description |
|---|---|---|
| 71.25 | Customer and Personal Service | Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. |
| 59.00 | English Language | Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. |
The data sources for the information displayed here include: O*NET™. (Using onet291)
