Ushers, Lobby Attendants, and Ticket Takers
Tasks
Core Tasks Include:
- Greet patrons attending entertainment events.
- Examine tickets or passes to verify authenticity, using criteria such as color or date issued.
- Guide patrons to exits or provide other instructions or assistance in case of emergency.
- Maintain order and ensure adherence to safety rules.
- Provide assistance with patrons' special needs, such as helping those with wheelchairs.
- Refuse admittance to undesirable persons or persons without tickets or passes.
- Settle seating disputes or help solve other customer concerns.
- Assist patrons in finding seats, lighting the way with flashlights, if necessary.
- Search for lost articles or for parents of lost children.
- Sell or collect admission tickets, passes, or facility memberships from patrons at entertainment events.
- Clean facilities.
- Assist patrons by giving directions to points in or outside of the facility or providing information about local attractions.
Supplemental Tasks Include:
- Count and record number of tickets collected.
- Operate refreshment stands during intermission or obtain refreshments for press box patrons during performances.
- Verify credentials of patrons desiring entrance into press box and permit only authorized persons to enter.
- Distribute programs to patrons.
- Work with others to change advertising displays.
- Manage inventory or sale of artist merchandise.
- Give door checks to patrons who are temporarily leaving establishments.
- Manage informational kiosks or displays of event signs or posters.
- Page individuals wanted at the box office.
- Lead tours and answer visitors' questions about the exhibits.
- Schedule or manage staff, such as volunteer usher corps.
The data sources for the information displayed here include: O*NET™. (Using onet291)
