Hotel, Motel, and Resort Desk Clerks
Tools and Technology
Tools Include:
- Automatic call distributor ACD (Automated call distributors ACD)
- Automated attendant systems (Automated telephone answering systems)
- Centrex phone consoles
- Music or message on hold player (On hold players)
- Personal computers
- Premise branch exchange PBX systems (Private automatic branch exchange PABX systems)
- Pressure or steam cleaners (Steam cleaning equipment)
- Standalone telephone caller identification (Telephone call identification systems)
- Vacuum cleaners
- Voice mail systems
Technologies Include:
- Data base user interface and query software
- Incident tracking software
- Desktop publishing software
- Microsoft Publisher
- Electronic mail software
- Microsoft Outlook
- Facilities management software
- ASI FrontDesk
- InnQuest roomMaster
- Ramesys Hotel software
- Resort Data Processing software
- Operating system software
- Microsoft Windows Vista software
- Spreadsheet software
- Microsoft Excel
- Word processing software
- Microsoft Word
The data sources for the information displayed here include: O*NET™. (Using onet291)
