Cashiers

Receive and disburse money in establishments other than financial institutions. May use electronic scanners, cash registers, or related equipment. May process credit or debit card transactions and validate checks.

Tasks Include:

Receive payment by cash, check, credit cards, vouchers, or automatic debits.
Issue receipts, refunds, credits, or change due to customers.
Greet customers entering establishments.
Establish or identify prices of goods, services, or admission, and tabulate bills, using calculators, cash registers, or optical price scanners.
Answer customers' questions, and provide information on procedures or policies.
Process merchandise returns and exchanges.
Request information or assistance, using paging systems.
Monitor checkout stations to ensure they have adequate cash available and are staffed appropriately.
Assist customers by providing information and resolving their complaints.
Maintain clean and orderly checkout areas, and complete other general cleaning duties, such as mopping floors and emptying trash cans.
Help customers find the location of products.
Answer incoming phone calls.

The data sources for the information displayed here include: O*NET™; US Department of Labor (BLS); Virginia Workforce Connection. (Using onet291)

Projections Quick View:

Virginia: -7.4%

National: -10.6%

Education

High School Diploma

Job Zone:

Two: Some Preparation Needed

Income Range:

Mid Range ($28,000 - $35,999)

Median Earnings:

National

$29,720.00

State

$28,700.00

Regional

Cashiers

Description

Career Cluster:

Marketing Sales & Service

The data sources for the information displayed here include: O*NET™. (Using onet291)

Cashiers

Education

Required Level of Education

High School Diploma - or the equivalent (for example, GED) = 44.32%
Less than a High School Diploma = 37.34%
Post-Secondary Certificate - awarded for training completed after high school (for example, in agriculture or natural resources, computer services, personal or culinary services, engineering technologies, healthcare, construction trades, mechanic and repair technologies, or precision production) = 9.17%
Some College Courses = 9.17%

Related Work Experience

None = 41.58%
Over 1 year, up to and including 2 years = 20.77%
Over 6 months, up to and including 1 year = 17.27%
Over 1 month, up to and including 3 months = 11.60%
Over 2 years, up to and including 4 years = 6.36%
Up to and including 1 month = 2.42%

On-Site or In-Plant Training

Up to and including 1 month = 56.54%
None = 24.30%
Over 1 month, up to and including 3 months = 15.53%
Over 3 months, up to and including 6 months = 2.42%
Over 1 year, up to and including 2 years = 1.21%

On-the-Job Training

Anything beyond short demonstration, up to and including 1 month = 45.59%
None or short demonstration = 26.08%
Over 1 month, up to and including 3 months = 10.38%
Over 3 months, up to and including 6 months = 10.38%
Over 6 months, up to and including 1 year = 6.36%
Over 1 year, up to and including 2 years = 1.21%

The data sources for the information displayed here include: O*NET™. (Using onet291)

Cashiers

Tasks

Core Tasks Include:

Receive payment by cash, check, credit cards, vouchers, or automatic debits.
Issue receipts, refunds, credits, or change due to customers.
Greet customers entering establishments.
Establish or identify prices of goods, services, or admission, and tabulate bills, using calculators, cash registers, or optical price scanners.
Answer customers' questions, and provide information on procedures or policies.
Process merchandise returns and exchanges.
Request information or assistance, using paging systems.
Monitor checkout stations to ensure they have adequate cash available and are staffed appropriately.
Assist customers by providing information and resolving their complaints.
Maintain clean and orderly checkout areas, and complete other general cleaning duties, such as mopping floors and emptying trash cans.
Help customers find the location of products.
Answer incoming phone calls.

Supplemental Tasks Include:

Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
Issue trading stamps, and redeem food stamps and coupons.
Cash checks for customers.
Weigh items sold by weight to determine prices.
Calculate total payments received during a time period, and reconcile this with total sales.
Compute and record totals of transactions.
Sell tickets and other items to customers.
Keep periodic balance sheets of amounts and numbers of transactions.
Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment.
Sort, count, and wrap currency and coins.
Compile and maintain non-monetary reports and records.
Post charges against guests' or patients' accounts.
Offer customers carry-out service at the completion of transactions.
Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items.
Supervise others and provide on-the-job training.
Stock shelves, sort and reshelve returned items, and mark prices on items and shelves.

The data sources for the information displayed here include: O*NET™. (Using onet291)

Cashiers

Tools and Technology

Tools Include:

Calculators or accessories (10-key calculators)
Belt conveyors
Packaging compactors (Cardboard balers)
Cash registers
Magnetic card readers (Credit card scanners)
Desktop computers
Electronic funds transfer point of sale equipment (Electronic funds transfer EFT terminals)
Commercial use scales (Food scales)
Fluid regulators (Gas pump controllers)
Bar code reader equipment (Handheld bar code scanners)
Laser printers
Ticket dispensing machines (Lottery ticket machines)
Ticket dispensing machines (Money order machines)
Personal computers
Bar code reader equipment (Stationary bar code scanners)
Security cameras (Surveillance cameras)
Ticket dispensing machines
Packaging compactors (Trash compactors)

Technologies Include:

Accounting software

Accounting software
Bookkeeping software

Data base user interface and query software

Database software
Electronic medical record EMR software
ReliaSoft Prism

Point of sale POS software

Point of sale POS software

The data sources for the information displayed here include: O*NET™. (Using onet291)

Cashiers

Special Requirements

Experience: No previous work-related skill, knowledge, or experience is needed for these occupations.

Education: Cashiers may require a high school diploma or GED certificate. Some may require a formal training course to obtain a license.

Training: Employees in these occupations need anywhere from a few days to a few months of training. Usually, an experienced worker could show you how to do the job.

The data sources for the information displayed here include: Virginia Career VIEW Research. (Using onet291)

Cashiers

Knowledge

%	Subject	Description
76.25	Customer and Personal Service	Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
59.25	English Language	Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
51.75	Sales and Marketing	Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

The data sources for the information displayed here include: O*NET™. (Using onet291)

Cashiers

Skills

%	Subject	Description
53.00	Service Orientation	Actively looking for ways to help people.
50.00	Active Listening	Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
50.00	Speaking	Talking to others to convey information effectively.
50.00	Social Perceptiveness	Being aware of others' reactions and understanding why they react as they do.

The data sources for the information displayed here include: O*NET™. (Using onet291)

Cashiers

Abilities

%	Subject	Description
62.50	Oral Comprehension	The ability to listen to and understand information and ideas presented through spoken words and sentences.
62.50	Oral Expression	The ability to communicate information and ideas in speaking so others will understand.
56.25	Near Vision	The ability to see details at close range (within a few feet of the observer).
53.00	Written Comprehension	The ability to read and understand information and ideas presented in writing.
53.00	Speech Clarity	The ability to speak clearly so others can understand you.
50.00	Problem Sensitivity	The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
50.00	Information Ordering	The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
50.00	Speech Recognition	The ability to identify and understand the speech of another person.

The data sources for the information displayed here include: O*NET™. (Using onet291)

Cashiers

Work Activities

%	Subject	Description
79.75	Getting Information	Observing, receiving, and otherwise obtaining information from all relevant sources.
75.50	Performing for or Working Directly with the Public	Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
53.25	Establishing and Maintaining Interpersonal Relationships	Developing constructive and cooperative working relationships with others, and maintaining them over time.
50.75	Communicating with People Outside the Organization	Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
50.75	Communicating with Supervisors, Peers, or Subordinates	Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

The data sources for the information displayed here include: O*NET™. (Using onet291)

Cashiers

Work Styles

%	Subject	Description
81.00	Dependability	Job requires being reliable, responsible, and dependable, and fulfilling obligations.
79.00	Cooperation	Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
77.75	Self-Control	Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
74.00	Integrity	Job requires being honest and ethical.
73.00	Attention to Detail	Job requires being careful about detail and thorough in completing work tasks.
69.25	Stress Tolerance	Job requires accepting criticism and dealing calmly and effectively with high-stress situations.
68.50	Social Orientation	Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
68.00	Concern for Others	Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
61.25	Adaptability/Flexibility	Job requires being open to change (positive or negative) and to considerable variety in the workplace.
59.75	Independence	Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
58.75	Initiative	Job requires a willingness to take on responsibilities and challenges.
56.50	Persistence	Job requires persistence in the face of obstacles.
54.25	Achievement/Effort	Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
50.25	Analytical Thinking	Job requires analyzing information and using logic to address work-related issues and problems.
50.00	Leadership	Job requires a willingness to lead, take charge, and offer opinions and direction.

The data sources for the information displayed here include: O*NET™. (Using onet291)

Cashiers

Work Values

%	Subject	Description
61.17	Relationships	Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.

The data sources for the information displayed here include: O*NET™. (Using onet291)

Cashiers

Work Context

%	Subject	Description
99.20	Contact With Others	How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?
91.20	Face-to-Face Discussions	How often do you have to have face-to-face discussions with individuals or teams in this job?
90.60	Telephone	How often do you have telephone conversations in this job?
82.20	Deal With Unpleasant or Angry People	How frequently does the worker have to deal with unpleasant, angry, or discourteous individuals as part of the job requirements?
81.60	Spend Time Standing	How much does this job require standing?
81.20	Frequency of Decision Making	How frequently is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization?
80.40	Work With Work Group or Team	How important is it to work with others in a group or team in this job?
78.40	Indoors, Environmentally Controlled	How often does this job require working indoors in environmentally controlled conditions?
78.00	Importance of Being Exact or Accurate	How important is being very exact or highly accurate in performing this job?
74.40	Deal With External Customers	How important is it to work with external customers or the public in this job?
71.00	Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls	How much does this job require using your hands to handle, control, or feel objects, tools or controls?
70.20	Coordinate or Lead Others	How important is it to coordinate or lead others in accomplishing work activities in this job?
69.00	Freedom to Make Decisions	How much decision making freedom, without supervision, does the job offer?
67.00	Physical Proximity	To what extent does this job require the worker to perform job tasks in close physical proximity to other people?
66.80	Importance of Repeating Same Tasks	How important is repeating the same physical activities (e.g., key entry) or mental activities (e.g., checking entries in a ledger) over and over, without stopping, to performing this job?
64.40	Spend Time Making Repetitive Motions	How much does this job require making repetitive motions?
64.00	Structured versus Unstructured Work	To what extent is this job structured for the worker, rather than allowing the worker to determine tasks, priorities, and goals?
61.80	Impact of Decisions on Co-workers or Company Results	What results do your decisions usually have on other people or the image or reputation or financial resources of your employer?
61.20	Time Pressure	How often does this job require the worker to meet strict deadlines?
58.80	Sounds, Noise Levels Are Distracting or Uncomfortable	How often does this job require working exposed to sounds and noise levels that are distracting or uncomfortable?
56.60	Public Speaking	How often do you have to perform public speaking in this job?
56.40	Responsibility for Outcomes and Results	How responsible is the worker for work outcomes and results of other workers?
55.20	Electronic Mail	How often do you use electronic mail in this job?
54.60	Spend Time Bending or Twisting the Body	How much does this job require bending or twisting your body?
53.60	Responsible for Others' Health and Safety	How much responsibility is there for the health and safety of others in this job?
52.00	Spend Time Walking and Running	How much does this job require walking and running?

The data sources for the information displayed here include: O*NET™. (Using onet291)

Cashiers

Job Zone Two: Some Preparation Needed

Overall Experience
- Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
Job Training
- Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
Examples
- These occupations often involve using your knowledge and skills to help others. Examples include orderlies, counter and rental clerks, customer service representatives, security guards, upholsterers, tellers, and dental laboratory technicians.
Education
- These occupations usually require a high school diploma.

The data sources for the information displayed here include: O*NET™. (Using onet291)

Cashiers

Earnings Benefits*

Region	Entry Level	Median	Experienced
United States	$22,580.00	$29,720.00	$34,500.00
Virginia	$24,960.00	$28,700.00	$31,350.00

Region	Entry Level	Median	Experienced
Alexandria/Arlington	$28,140.00	$31,300.00	$35,470.00
Bay Consortium	$26,450.00	$29,700.00	$33,520.00
Capital Region Workforce Partnership	$25,920.00	$28,720.00	$31,530.00
Central VA/Region2000	$24,960.00	$26,670.00	$28,850.00
Crater Area	$25,920.00	$28,580.00	$31,030.00
Greater Peninsula	No Data	No Data	No Data
Hampton Roads	$25,240.00	$27,100.00	$29,730.00
New River/Mt. Rogers	$24,960.00	$26,980.00	$29,020.00
Northern Virginia	$28,240.00	$31,240.00	$35,270.00
Piedmont Workforce	$26,210.00	$28,950.00	$32,000.00
Shenandoah Valley	$25,400.00	$27,940.00	$31,090.00
South Central	$25,070.00	$26,960.00	$29,090.00
Southwestern Virginia	$24,960.00	$26,930.00	$29,120.00
West Piedmont	$25,000.00	$26,780.00	$29,080.00
Western Virginia	$25,010.00	$27,210.00	$29,320.00

* Earnings Calculations:

Regional Earnings:
   Entry = Annual mean of the lower 1/3 wage distribution;
   Experienced = Annual mean of the upper 2/3 wage distribution.

National and State Earnings:
   Entry = Annual 10th percentile wage;
   Experienced = Annual 75th percentile wage.

The data sources for the information displayed here include: US Department of Labor (BLS); Virginia Workforce Connection. (Using onet291)

Cashiers

Employment Projections

USA: 2023-2033

Virginia: 2022-2032

Regions: 2020-2030

	Current	Projected	% Change
United States	3,338,800	2,985,700	-10.6%
Virginia	90,728	84,023	-7.4%

Region	Current*	Projected	% Change
Alexandria/Arlington	4,416	4,143	-6.2%
Bay Consortium	6,454	5,753	-10.9%
Capital Region Workforce Partnership	16,708	15,651	-6.3%
Central VA/Region2000	3,055	2,653	-13.2%
Crater Area	2,181	1,922	-11.9%
Greater Peninsula	5,535	5,256	-5.0%
Hampton Roads	13,494	12,622	-6.5%
New River/Mt. Rogers	4,893	4,463	-8.8%
Northern Virginia	24,087	23,693	-1.6%
Piedmont Workforce	4,595	4,062	-11.6%
Shenandoah Valley	6,803	6,222	-8.5%
South Central	2,077	1,683	-19.0%
Southwestern Virginia	2,215	2,110	-4.7%
West Piedmont	2,673	2,358	-11.8%
Western Virginia	3,450	3,146	-8.8%

* - Estimated

The data sources for the information displayed here include: US Department of Labor (BLS); Virginia Workforce Connection. (Using onet291)

Cashiers

Related Occupations

The related occupations here have similar general capabilities and interests; career explorers may also be interested in the related occupations:

Careers in Professional Sales Pathway:

The data sources for the information displayed here include: O*NET™. (Using onet291)

Cashiers

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The data sources for the information displayed here include: New York State Department of Labor; New Jersey Department of Labor; California Occupational Information Coordinating Committee; CareerOneStop. (Using onet291)

Cashiers

Proficiency Ratings

These proficiencies are scored on a scale from 1 to 5 with 1 being not
important to the job and 5 being extremely important to the job.

Proficiency	Rating
Getting Information	4.0
Performing for or Working Directly with the Public	4.0
Establishing and Maintaining Interpersonal Relationships	3.0
Communicating with People Outside the Organization	3.0
Communicating with Supervisors, Peers, or Subordinates	3.0
Identifying Objects, Actions, and Events	3.0
Monitoring Processes, Materials, or Surroundings	3.0
Working with Computers	3.0
Making Decisions and Solving Problems	3.0
Handling and Moving Objects	2.5
Training and Teaching Others	2.5
Performing Administrative Activities	2.5
Performing General Physical Activities	2.5
Evaluating Information to Determine Compliance with Standards	2.5
Updating and Using Relevant Knowledge	2.5
Controlling Machines and Processes	2.5
Resolving Conflicts and Negotiating with Others	2.5
Selling or Influencing Others	2.5
Coaching and Developing Others	2.5
Assisting and Caring for Others	2.5
Organizing, Planning, and Prioritizing Work	2.5
Documenting/Recording Information	2.5
Analyzing Data or Information	2.5
Processing Information	2.5
Judging the Qualities of Objects, Services, or People	2.5
Thinking Creatively	2.0
Providing Consultation and Advice to Others	2.0
Monitoring and Controlling Resources	2.0
Coordinating the Work and Activities of Others	2.0
Developing and Building Teams	2.0
Interpreting the Meaning of Information for Others	2.0
Inspecting Equipment, Structures, or Materials	2.0
Estimating the Quantifiable Characteristics of Products, Events, or Information	2.0
Staffing Organizational Units	2.0
Scheduling Work and Activities	2.0
Guiding, Directing, and Motivating Subordinates	2.0
Developing Objectives and Strategies	1.5
Operating Vehicles, Mechanized Devices, or Equipment	1.5
Repairing and Maintaining Electronic Equipment	1.5
Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment	1.5
Repairing and Maintaining Mechanical Equipment	1.5

The data sources for the information displayed here include: O*NET™. (Using onet291)

Cashiers

Titles

Admissions Gate Attendant
All Purpose Clerk (APC)
Auction Clerk
Bartender
Bottle Booth Attendant
Box Office Attendant
Bridge Toll Collector
Cafeteria Clerk
Cafeteria or Lunchroom Checker
Cage Cashier
Cash Checker
Cash Office Worker
Cash Person
Cash Register Operator
Cashier
Cashier and Salesperson
Cashier Host/Hostess
Cashier or Checker Stock Clerk
Cashier Wrapper
Casino Change Attendant
Center Aisle Cashier
Central Aisle Cashier
Change Booth Attendant
Change Person
Check Cashier
Check Out Cashier
Check Out Clerk
Checker
Checker Cashier
Checkout Operator
Clerk
Clerk Cashier
Clerk Checker
Collector
Convenience Store Clerk
Courtesy Booth Cashier
Credit Cashier
Customer Assistant
Customer Service Representative (CSR)
Customer Service Specialist
Disbursement Clerk
Disbursing Agent
Disbursing Officer
Drivers' Cash Clerk
Fare Collector
Fast Food Cashier
Floor Cashier
Food Checker
Front End Assistant
Gas Station Cashier
Grocery Cashier
Grocery Checker
Grocery Clerk
Grocery Clerk, Checking
Grocery Clerk, Selling
Head Cashier
Hostess Cashier
Hotel and Dining Room Cashier
Hotel Dining Room Cashier
Information Clerk Cashier
Landfill Attendant
Merchandising Assistant
Money Counter
Mutuel Cashier
Mutuel Clerk
Mutuel Teller
Parimutuel Ticket Cashier
Parimutuel Ticket Seller
Paymaster of Purses
Restaurant Cashier
Retail Cashier
Sales Assistant
Sales Associate
Sales Clerk
Sales Store Checker
Service Counter Cashier
Service Station Cashier
Sheet Writer
Snack Bar Cashier
Station Cashier
Store Clerk Cashier
Store Clerk Checker
Teller
Ticket Agent
Ticket Clerk
Ticket Dispatcher
Ticket Seller
Toll Booth Operator
Toll Bridge Operator
Toll Collector
Toll Gate Keeper
Toll Gate Tender
Tube Carrier
Tube Room Cashier
Tube Teller
Turnstile Collector
Wrapper Cashier

The data sources for the information displayed here include: O*NET™. (Using onet291)

Cashiers

Related Schools

There are no Related Schools at this time.

The data sources for the information displayed here include: O*NET™. (Using onet291)