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Claims Adjusters, Examiners, and Investigators

Proficiency Ratings


These proficiencies are scored on a scale from 1 to 5 with 1 being not
important to the job and 5 being extremely important to the job.

Proficiency Rating
Working with Computers 4.5
Communicating with People Outside the Organization 4.5
Getting Information 4.5
Identifying Objects, Actions, and Events 4.5
Making Decisions and Solving Problems 4.5
Communicating with Supervisors, Peers, or Subordinates 4.5
Documenting/Recording Information 4.5
Resolving Conflicts and Negotiating with Others 4.5
Organizing, Planning, and Prioritizing Work 4.0
Analyzing Data or Information 4.0
Processing Information 4.0
Establishing and Maintaining Interpersonal Relationships 4.0
Updating and Using Relevant Knowledge 4.0
Evaluating Information to Determine Compliance with Standards 4.0
Interpreting the Meaning of Information for Others 3.5
Monitoring Processes, Materials, or Surroundings 3.5
Judging the Qualities of Objects, Services, or People 3.5
Performing for or Working Directly with the Public 3.5
Estimating the Quantifiable Characteristics of Products, Events, or Information 3.5
Performing Administrative Activities 3.0
Scheduling Work and Activities 3.0
Developing and Building Teams 3.0
Assisting and Caring for Others 3.0
Thinking Creatively 3.0
Developing Objectives and Strategies 3.0
Training and Teaching Others 3.0
Monitoring and Controlling Resources 2.5
Inspecting Equipment, Structures, or Materials 2.5
Coordinating the Work and Activities of Others 2.5
Providing Consultation and Advice to Others 2.5
Selling or Influencing Others 2.5
Coaching and Developing Others 2.5
Guiding, Directing, and Motivating Subordinates 2.0
Staffing Organizational Units 2.0
Operating Vehicles, Mechanized Devices, or Equipment 2.0
Performing General Physical Activities 1.5
Handling and Moving Objects 1.5
Controlling Machines and Processes 1.5
Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment 1.5
Repairing and Maintaining Mechanical Equipment 1.0
Repairing and Maintaining Electronic Equipment 1.0



The data sources for the information displayed here include: O*NET™. (Using onet291)

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