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Knowledge


% Subject Description
80.75 Customer and Personal Service Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
70.25 English Language Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
59.00 Computers and Electronics Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
55.75 Mechanical Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
53.75 Administrative Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.



The data sources for the information displayed here include: O*NET™. (Using onet291)

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