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Computer User Support Specialists

Skills


% Subject Description
75.00 Reading Comprehension Understanding written sentences and paragraphs in work-related documents.
75.00 Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
75.00 Speaking Talking to others to convey information effectively.
68.75 Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
65.50 Complex Problem Solving Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
62.50 Writing Communicating effectively in writing as appropriate for the needs of the audience.
56.25 Judgment and Decision Making Considering the relative costs and benefits of potential actions to choose the most appropriate one.
53.00 Active Learning Understanding the implications of new information for both current and future problem-solving and decision-making.
53.00 Learning Strategies Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
53.00 Monitoring Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
53.00 Social Perceptiveness Being aware of others' reactions and understanding why they react as they do.
53.00 Service Orientation Actively looking for ways to help people.
50.00 Operations Monitoring Watching gauges, dials, or other indicators to make sure a machine is working properly.
50.00 Instructing Teaching others how to do something.
50.00 Troubleshooting Determining causes of operating errors and deciding what to do about it.
50.00 Systems Analysis Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
50.00 Time Management Managing one's own time and the time of others.



The data sources for the information displayed here include: O*NET™. (Using onet291)

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