Cashiers
Tasks
Core Tasks Include:
- Receive payment by cash, check, credit cards, vouchers, or automatic debits.
- Issue receipts, refunds, credits, or change due to customers.
- Greet customers entering establishments.
- Establish or identify prices of goods, services, or admission, and tabulate bills, using calculators, cash registers, or optical price scanners.
- Answer customers' questions, and provide information on procedures or policies.
- Process merchandise returns and exchanges.
- Request information or assistance, using paging systems.
- Monitor checkout stations to ensure they have adequate cash available and are staffed appropriately.
- Assist customers by providing information and resolving their complaints.
- Maintain clean and orderly checkout areas, and complete other general cleaning duties, such as mopping floors and emptying trash cans.
- Help customers find the location of products.
- Answer incoming phone calls.
Supplemental Tasks Include:
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
- Issue trading stamps, and redeem food stamps and coupons.
- Cash checks for customers.
- Weigh items sold by weight to determine prices.
- Calculate total payments received during a time period, and reconcile this with total sales.
- Compute and record totals of transactions.
- Sell tickets and other items to customers.
- Keep periodic balance sheets of amounts and numbers of transactions.
- Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment.
- Sort, count, and wrap currency and coins.
- Compile and maintain non-monetary reports and records.
- Post charges against guests' or patients' accounts.
- Offer customers carry-out service at the completion of transactions.
- Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items.
- Supervise others and provide on-the-job training.
- Stock shelves, sort and reshelve returned items, and mark prices on items and shelves.
The data sources for the information displayed here include: O*NET™. (Using onet291)
