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Work Activities


% Subject Description
84.00 Getting Information Observing, receiving, and otherwise obtaining information from all relevant sources.
77.50 Communicating with Supervisors, Peers, or Subordinates Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
76.50 Establishing and Maintaining Interpersonal Relationships Developing constructive and cooperative working relationships with others, and maintaining them over time.
72.25 Evaluating Information to Determine Compliance with Standards Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
72.00 Making Decisions and Solving Problems Analyzing information and evaluating results to choose the best solution and solve problems.
69.50 Performing for or Working Directly with the Public Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
66.75 Resolving Conflicts and Negotiating with Others Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
66.50 Working with Computers Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
66.25 Monitoring Processes, Materials, or Surroundings Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
62.25 Processing Information Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
60.50 Updating and Using Relevant Knowledge Keeping up-to-date technically and applying new knowledge to your job.
59.25 Identifying Objects, Actions, and Events Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
57.50 Selling or Influencing Others Convincing others to buy merchandise/goods or to otherwise change their minds or actions.
57.50 Organizing, Planning, and Prioritizing Work Developing specific goals and plans to prioritize, organize, and accomplish your work.
57.50 Communicating with People Outside the Organization Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
51.75 Assisting and Caring for Others Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
50.75 Guiding, Directing, and Motivating Subordinates Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
49.75 Training and Teaching Others Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.



The data sources for the information displayed here include: O*NET™. (Using onet291)

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