Medical Secretaries and Administrative Assistants

Tasks

Core Tasks Include:

• Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
• Answer telephones and direct calls to appropriate staff.
• Receive and route messages or documents, such as laboratory results, to appropriate staff.
• Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
• Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.
• Maintain medical records, technical library, or correspondence files.
• Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
• Transmit correspondence or medical records by mail, e-mail, or fax.
• Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.
• Perform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records.
• Complete insurance or other claim forms.

Supplemental Tasks Include:

• Compile and record medical charts, reports, or correspondence, using typewriter or personal computer.
• Transcribe recorded messages or practitioners' diagnoses or recommendations into patients' medical records.
• Prepare correspondence or assist physicians or medical scientists with preparation of reports, speeches, articles, or conference proceedings.
• Schedule tests or procedures for patients, such as lab work or x-rays, based on physician orders.

The data sources for the information displayed here include: O*NET™. (Using onet291)